cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
nilic
Paper Tape
Posts: 6
Registered: ‎06-20-2017
Location: CH
Views: 1,555
Message 1 of 8

Lenovo Yoga doesn't work with VGA to USB C connector

 I am so frusterated, I am one more issue away from trading my Lenovo Yoga in for a MAC. I also don't understand why Lenovo does not have an easy to reach support line but rather you have to go through emails and forums. Anyways my VGA to USB C adapter doesn't work so I can't connect to an external monitor. The adapter does not need a driver, it's plug and play. I tried changing the resolution of the laptop to be compatible with the monitor and it didn't help. The monitor I have is DELL U2412M which should be compatible and worked fine with my old Lenovo laptop. Help with this issue would be greatly appreciated.

 

Thanks!

Nina

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 1,499
Message 2 of 8

Re: Lenovo Yoga doesn't work with VGA to USB C connector

Hello Nilic

Thanks for using the Lenovo forums.


Try to download the Video and Chipset drivers for the unit from the support page.

 

Make sure to reboot after an update on the unit.


Hope this helps, let us know how you get on.


==================================================================================
Did someone help you today? Thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

This will help the rest of the Community with similar issues identify the verified solution and benefit from it.



Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
Highlighted
nilic
Paper Tape
Posts: 6
Registered: ‎06-20-2017
Location: CH
Views: 1,470
Message 3 of 8

Re: Lenovo Yoga doesn't work with VGA to USB C connector

Thank you for the suggestion. I will try this and let you know if it works.
nilic
Paper Tape
Posts: 6
Registered: ‎06-20-2017
Location: CH
Views: 1,435
Message 4 of 8

Re: Lenovo Yoga doesn't work with VGA to USB C connector

Hi,

 

I don't see a Video driver, which ones are the video ones?

 

Cheers,
Nikolina

nilic
Paper Tape
Posts: 6
Registered: ‎06-20-2017
Location: CH
Views: 1,431
Message 5 of 8

Re: Lenovo Yoga doesn't work with VGA to USB C connector

nilic
Paper Tape
Posts: 6
Registered: ‎06-20-2017
Location: CH
Views: 1,373
Message 6 of 8

Re: Lenovo Yoga doesn't work with VGA to USB C connector

Do you have any other suggestions for me or advice on how I can get help? There is no number I can call for tech support.

Community Moderator
Community Moderator
Posts: 1,405
Registered: ‎12-13-2016
Location: US
Views: 1,367
Message 7 of 8

Re: Lenovo Yoga doesn't work with VGA to USB C connector

We're finding that, like just about every new port trotted out over the years, USB-C doesn't have all the kinks worked out, yet. So, some things you'd think would work ..don't.

 

There's a thread going that details adapters that work with the 910 and those that don't. My best recommendation to you would to be to make sure you're using an adapter that's confirmed to work with the 910.

 

Best of luck.


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.
nilic
Paper Tape
Posts: 6
Registered: ‎06-20-2017
Location: CH
Views: 1,358
Message 8 of 8

Re: Lenovo Yoga doesn't work with VGA to USB C connector

Hi,

 

Okay thank you for the reply, this is helpful I will try one of the ones that might work.

 

Cheers,

Nikolina

Check out current deals!


Shop current deals

Top Kudoed Authors