09-28-2019 12:57 PM - edited 09-28-2019 12:59 PM
I have a problem with my Yoga s730. At least once to a few times per day, the screen will flash black for 2-4 seconds and when it comes back, it will close Plex media player and sometimes the Youtube tab if it's open. If the screen is dimmed due to nightlight settings, it will also override that and turn the nightlight off.
What could the problem be? I've tried updating all drivers and BIOS.
10-29-2019 08:49 AM
Hi Shrimplet! Welcome to our forums community. We can see here that there is a recent update for your computer. Just to make sure, try running the update from the Vantage app. Install all available updates. If the issue is the same, try booting to BIOS and check if the flickering persist. The instruction is here: https://support.lenovo.com/us/en/solutions/ht500216. Let us know how it goes.
10-29-2019 10:59 AM
If the issue is the same under BIOS, the issue is more likely a hardware problem. We suggest you to reach out to any of our authorize repair center for further assistance. You can check the list here: https://support.lenovo.com/us/en/solutions/ht118678/?CID=ww%3Alenovosocial%3A20x9m6. Filter the country. Hope everything goes well for you.