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vxd79
Paper Tape
Posts: 2
Registered: ‎10-09-2018
Location: NL
Views: 228
Message 1 of 4

Lenovo Yoga v2.13 white balls on my screen? (VIDEO)

Heya all,

 

Got a problem with my laptop Lenovo Yoga v2.13, see clip i make on YouTube with my phone, https://youtu.be/pEGGG1T_t1s  you see on the end of the movie those weart round balls??

 

I updated my bios to version 1.17, updated Windows 10, updated videocard driver to the newest version, test the GPU and CPU with some tools and the are both coolSmiley Wink not overhead! but after those updates, now i getting nomore 6 balls but 2 our some time 4 balls??? and the mouse going to flickering? after resart laptop everything is normal again?

 

I think it's the end of the onboard videocard?

 

What do you think?

 

Regards,

VxD

Sr Support Specialist
Posts: 9,659
Registered: ‎11-30-2015
Location: PH
Views: 199
Message 2 of 4

Re: Lenovo Yoga v2.13 white balls on my screen? (VIDEO)

Hi vxd79,

 

Welcome to the Community Forums.

 

Try to connect it t an external monitor and see if that would also have the same popping balls.

 

I think we need to isolate more on the digitizer screen with the touch features if you have it. You can test it by disabling the touch HID in device manager to see if that would remove those white images.

 

Likewise isolating it further in the BIOS can help check if this is an LCD issue from the drivers.

 

Update us how it goes.

 

Regards



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vxd79
Paper Tape
Posts: 2
Registered: ‎10-09-2018
Location: NL
Views: 183
Message 3 of 4

Re: Lenovo Yoga v2.13 white balls on my screen? (VIDEO)

Thx for the nice answer, the thingy is working again after i disable the HID touchscreen, but how is this posseable? i upgrade my Windows 10 1803 after this i get this issue?

Sr Support Specialist
Posts: 9,659
Registered: ‎11-30-2015
Location: PH
Views: 165
Message 4 of 4

Re: Lenovo Yoga v2.13 white balls on my screen? (VIDEO)

Hi vxd79,

 

Greetings.

 

I am hoping this is not a hardware LCD digitizer issue but perhaps we can wait for new Windows update that usually happens every 2nd Tuesday of every month to retry enabling the touch device again.

 

Regards



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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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