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1 Posts

11-05-2019

US

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Lenovo Yogabook 720 Touchscreen Stopped Working

2019-11-05, 18:27 PM
I bought my Lenovo Yogabook 720 about 2 weeks ago, and about one week later, the touchscreen just stopped working. The only time It will work is when I use my Dell Active Pen. I have no idea what happened. I've checked my drivers and updates, and everything is up to date. I very much like this computer and I don't want to return it. I have read online that in 2018, people had the same issue and Lenovo and Microsoft released a hotfix. I am lost and will do anything to get it working again.
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28 Posts

07-11-2019

UA

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Re: Lenovo Yogabook 720 Touchscreen Stopped Working

2019-11-06, 5:58 AM
Just a quick note, if touchscreen is working with the pen, than the hardware is most probably working, so maybe you have problems with settings, drivers or any other software configuration. Double check Windows settings.

As an option, try to reboot Windows to a safe mode and test touchscreen. Also go to Device Manager and check whether you have HID -> Touchscreen driver installed properly there.
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28 Posts

07-11-2019

UA

55 Signins

553 Page Views

  • Posts: 28
  • Registered: ‎07-11-2019
  • Location: UA
  • Views: 553
  • Message 3 of 3

Re: Lenovo Yogabook 720 Touchscreen Stopped Working

2019-11-06, 6:00 AM
And try this as well: https://www.makeuseof.com/tag/fix-touchscreen-windows-10/
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