02-18-2017 02:17 AM - edited 02-18-2017 02:19 AM
Warranty service replaced BIOS on my Lenovo Ideapad Yoga 3 laptop (service order #7024609337). As a result OS was downgraded from Windows 10 to Windows 8.1. I have contacted Lenovo multiple times: Within same email thread about the warranty support and through official service request web form. NO REACTION! Not a single reply! Except ofcaurse request fill in a form and evaluate the service.
Is this Lenovo strategy to wait for warranty to expire and leave buyer with broken Lenovo Ideapad Yoga 3 laptop and old OS?
02-18-2017 03:16 PM
You can visit this site to upgrade to Windows 10: https://www.microsoft.com/en-us/accessibility/windows10upgrade?tduid=(14c348e893a91089cb2980533c6ee1...)()
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02-20-2017 12:23 PM
I think it is stated quite clearly, that this ugprade is intended for very specific purposes.
I bought a Lenovo laptop with particular BIOS key, and to this key I have a license for Windows 10. Lenovo warranty service without asking or clarifying removed this key thus invalidating the license I had in the moment of purchase.