02-19-2019 07:07 PM
I've had this laptop for about 3 years I've never had any issues with it until recently it slowed down drastically I tried to reinstall Windows I reset it to factory settings. It kept saying that it was scanning and repairing drive C: none of those steps worked. I finally got it to open the desktop but it won't do anything else now. So what's the next step here? Help me out please.