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Farazd5292
Blue Screen Again
Posts: 4
Registered: ‎12-03-2016
Location: GB
Views: 389
Message 1 of 5

Lenovo yoga 211 black screen

Hi guys,

I just got this laptop recently this year and it's only been a few months and I have this problem which occurred today.

i turned on my laptop, everything was normal and suddendly the screen started having white flashes and then blacked out. Everytime I start the laptop now the lights turn, caps lock light is on and for a few seconds I can see on my screen Lenovo but in an extremely low brightness for a few seconds and then black screen again.

ive tried putting up the brightness, tried a few ideas people were having with other laptops but nothing seems to be working. Please help really urgent!

Thays all I'm getting as you can see in the photo.

Thank you!

Sr Support Specialist
Posts: 8,682
Registered: ‎11-30-2015
Location: PH
Views: 328
Message 2 of 5

Re: Lenovo yoga 211 black screen

Hi Farazd5292 , 

 

Welcome to the Community Forums.

 

How was the display connecting it on the external monitor?

Is the display dim even on the BIOS screen?

 

Dim screen in BIOS with external monitor ok isolates the issue to the LCD panel lightning.

Call in technical support for hardware issue specially if the display goes out along with the Power LED.

 

Hope this help answer your query.

Update us how it goes.

 

Regards



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Farazd5292
Blue Screen Again
Posts: 4
Registered: ‎12-03-2016
Location: GB
Views: 322
Message 3 of 5

Re: Lenovo yoga 211 black screen

Hi Spidey,
The screen is just completely black now. I see nothing except my reflection haha, although all the lights are on and the battery is working fine. Generally,how costly will it be to repair this and how long will it take?
Thank you
Farazd5292
Blue Screen Again
Posts: 4
Registered: ‎12-03-2016
Location: GB
Views: 300
Message 4 of 5

Re: Lenovo yoga 211 black screen

Hi Lenovo.

i connected my laptop to the TV via HDMI and I can see my screen. 

However on the laptop it's just black.

i can see some stuff but very very low brightness on the bright, extremely low.

how should I go about it?

please help.. as this laptop is pretty much brand new.

i can only see some stuff with the flashlight as you can see in the picture.

thank you.

Sr Support Specialist
Posts: 8,682
Registered: ‎11-30-2015
Location: PH
Views: 284
Message 5 of 5

Re: Lenovo yoga 211 black screen

Hi Farazd5292 , 

 

It may be the LCD inverter or bulb that fails on your LCD panel .  

The challenge is getting specific parts as they are sold with the entire LCD package itself.

 

Regards



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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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