12-03-2016 03:40 PM - edited 12-03-2016 04:19 PM
I just got this laptop recently this year and it's only been a few months and I have this problem which occurred today.
i turned on my laptop, everything was normal and suddendly the screen started having white flashes and then blacked out. Everytime I start the laptop now the lights turn, caps lock light is on and for a few seconds I can see on my screen Lenovo but in an extremely low brightness for a few seconds and then black screen again.
ive tried putting up the brightness, tried a few ideas people were having with other laptops but nothing seems to be working. Please help really urgent!
Thays all I'm getting as you can see in the photo.
12-03-2016 09:53 PM
Hi Farazd5292 ,
Welcome to the Community Forums.
How was the display connecting it on the external monitor?
Is the display dim even on the BIOS screen?
Dim screen in BIOS with external monitor ok isolates the issue to the LCD panel lightning.
Call in technical support for hardware issue specially if the display goes out along with the Power LED.
Hope this help answer your query.
Update us how it goes.
12-03-2016 11:07 PM
12-04-2016 12:06 PM
i connected my laptop to the TV via HDMI and I can see my screen.
However on the laptop it's just black.
i can see some stuff but very very low brightness on the bright, extremely low.
how should I go about it?
please help.. as this laptop is pretty much brand new.
i can only see some stuff with the flashlight as you can see in the picture.
12-04-2016 10:01 PM