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What's DOS?
Posts: 1
Registered: ‎10-07-2016
Location: NO
Views: 615
Message 1 of 2

Lenovo yoga 500 - black screen on start-up

Hello forum 


I have the lenovo yoga 500, 2in1 with touch and with a built in battery. I have had the computer for 4months. Today my computer showed the blue screen with the message of running into a problem (i cant recall the correct wording). After that it just went black on screen but it hasnt recovered. The battery is full and i can hear the fan or hardrive running with the battery indicator on. I have long pressed the power button to reboot and it remains black after l switch on. The keyboard lights up for a few seconds.


Kindly assist me. Im a student and im panicking coz of my assignments and reading material that are there. I need help like yesterday.  


Kind Regards 



Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 552
Message 2 of 2

Re: Lenovo yoga 500 - black screen on start-up

Hi there, Tat    -


Thank you for writing in to the Lenovo Forum - happy to have you here today.


1)     Completely shut down the machine.

2)     Remove the Battery.

3)     Remove the Charger / AC Adaptor.

4)     Press and Hold on the Power Button for 20 continues Seconds.

5)     Connect the Charger / AC Adaptor.

6)     Press and Hold on the Power Button for 10 continues Seconds.

7)     Press the Power Button once and check please the keyboard and the touchpad.


Update us how it goes.







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