04-20-2016 09:21 PM
i need your help, i just bought this 14inch YOGA 500 i have problem with the screen. have been 3 times this happen guys..
while i'm normally used the laptop the screen suddenly black out but the iindicator power and battery not blinking that indicate they run normally. what do you think the problem guys ?
i try to tap keyboard key and power button nothing happen guys, the screen still black.
the only way back to normal i press power button to shut down and start the computer again.
Please help me guys.
Dewi Tri Wulandari
Solved! Go to Solution.
05-09-2016 11:49 PM
i also have the same problem with you in my lenovo yoga 500. suddenly black out even when i not using any application. have you found the way to solve this problem?
05-12-2016 02:45 AM
05-12-2016 09:22 AM
05-12-2016 09:32 AM
Yesterday, I updated BIOS (to D3CN32WW) all drivers and system (Win 10). Now I'm testing all day and I have not any problems. Try it!
Did you have any problem with touchpad too?
05-12-2016 09:44 PM
this suddenly blackout screen only happen when in batery mode even in balance performance. but if i charge the laptop, this issue didn't happen.
could you explain how to updated the BIOS? will it risk the warrant if i updated the BIOS ?
my touchpad is ok. no problem so far.
05-13-2016 12:23 AM
05-15-2016 02:01 PM
05-15-2016 06:10 PM
I have a 700...just 2 months old...and this happened today..I called Lenovo and the rep I had said she had never heard of it happening. Pretty frustrated with a almost new laptop..this is not the first issue I've had.