12-01-2018 07:04 AM - last edited on 12-01-2018 08:18 AM by zoltanthegypsy
I upgrade HDD to SSD in my laptop, installed W10. product serial number is
Moderator note: serial number removed to prevent abuse. Corresponding MT-M not found.
12-01-2018 09:50 PM
Welcome to the Community Forums.
Does this issue only happen to a specific hotkeys or all the them are not working? If all of the hotkeys are not working lets check in your BIOS if the Hotkeys is enabled. Try to toggle it from disable to enable.
Let us know how it goes.
12-01-2018 11:43 PM
12-02-2018 02:11 AM
Try updating the BIOS. Download the updated BIOS here: https://support.lenovo.com/us/en/?CID=ww:lenovosocial:20x9m6
Update us how it goes.
12-02-2018 07:24 PM
Please try to install this Lenovo Utility on your laptop and check if this will fix the issue with the hotkeys. It did not indicate the exact model number of your laptop but you may still try to use this.