05-25-2019 10:30 AM
from yesterday the touchscreen and the touchpad have stopped to working,
i've already unistalled and reinstalled all the driver, i've noted that under human interface devices i've only 6 driver
and the driver "lenovo pen device" and "I2C HID-Device" have a warning yellow triangle, what can be the problem?
05-26-2019 09:53 AM
Hi Sierug! Welcome to our forums community. Try running the update through the Lenovo Vantage app. Install all available updates. If the issue persist, try booting to BIOS and check if the touchscreen issue persist. If yes, contact our support team here: http://pcsupport.lenovo.com/us/en/SupportPhoneList?CID=ww:lenovosocial:20x9m6 for further assistance. You may also bring it to any of our authorize service centers her: https://support.lenovo.com/in/en/solutions/ht118678?CID=ww:lenovosocial:20x9m6.
05-27-2019 02:45 AM
HILARIOUS RESPONSE FROM LENOVO.....! this should automatically detect its not working....! and fix it, 1000's of touchscreens not working after windows update! EVEN MINE tried everything! lenovo blames microsoft, microsoft blames lenovo, corrupt corporates forcing our machines to break! oh do a factory reset, NO.....! Takes weeks to reload programmes and files saved! I've got better things to do and my £1500 machine should function properly!