10-11-2016 11:43 PM
For some reason my screen on my laptop spontaneously flickers and basically looks like it's having a seizure. I've tried updating the display driver and updating the system and neither worked. I've also tried the solution that requires you to go to safe mode to disable "Windows error reporting" and "Problems Report and Solutions" and it still hasn't stopped flickering. I bought the laptop about a month ago and the flickering started about a week/week and a half ago. I'd strongly prefer to fix it at home and I really don't want to have to return it to Best Buy to buy a different laptop. Any suggestions/solutions?
10-12-2016 03:12 AM
Hi there, Dan -
Thank you for writing in to the Lenovo Forum - happy to have you here today.
Does the flickering happen using an external monitor as well?
You should try and update the BIOS to the latest version. Click here for latest version.
Update us how it goes.
Tap that kudos button if I helped
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10-31-2016 08:57 AM - edited 10-31-2016 09:02 AM
I am very glad to know I'm not the only one experiencing this issue.
This has been happening since the moment I got the computer out of the box. This alone would be enough to drive me crazy. But, it's even more maddening when considering that my Yoga 710 is actually a replacement unit sent by Lenovo to replace a defective Flex 3 I bought earlier this year (which also had unbelievable screen issues). To say that I'm frustrated is an understatement.
I was able to grab a video of the screen flickering issue, and was able to switch between multiple apps to show that it's not simply one specific application causing the issue.
(Click here to watch the video if the inline video isn't working for you)
Here's the status of where I am in terms of fixes:
So: what next? This should really go without saying (because I imagine one's laptop is rather important for almost anyone) but I simply cannot be without a functional laptop. And I promise that if I need to start looking for another new unit (my third in less than 12 months) it will NOT be a Lenovo.
edit: added one more attempted fix that I had forgotten.
10-31-2016 09:09 AM
I have not tried using it with an external monitor but I did realize that my screen doesn't flicker at all and works like normal when I am away from home. I read somewhere that the flickering might be caused by some other electronic devices that are sitting nearby the laptop when it's on. As for the BIOS update, I tried clicking the link and it says that my laptop is not able to perform the update.
10-31-2016 09:11 AM
Have you tried moving to another area of your house to use your laptop? Because when I moved to the other side of my house from where I normally work at, the screen was fine.
10-31-2016 09:32 AM
11-05-2016 12:50 PM
Just this last week I started experiencing the screen flickering again, and at anywhere I sat at home. I'm not sure what's causing it still but for some reason it works perfectly fine at school. My girlfriend has the exact same model that I have and she doesn't experience any of these problems with hers. Any idea why?
12-30-2016 06:48 AM
After continuing to deal with this issue on and off (including a particularly busy time in my workload) - I went through a period of several weeks where the issue subsided virtually completely. Now, the dreaded screen flicker is back with a vengeance.
Additional Notes (to followup from my detailed post above)
Lenovo Staff, please watch the Youtube video embedded in my earlier post on this thread to get a sense of what I'm describing.
As a reminder, this is my second Lenovo laptop in less than a year. The first was replaced by Lenovo after experiencing a (different) unexplainable display issue. Should I expect all Lenovos to be so poorly built/designed?
01-09-2017 07:48 PM
This afternoon, I talked a Lenovo technician out of sending my Yoga 710 in for a hardware fix, because I knew this is clearly a software issue. Instead, the technician asked me to reboot into Safe Mode w/ Networking to reinstall display drivers. (This also allowed me to confirm that my wireless adapter doesn't even work in Safe Mode w/ Networking... but that's a different topic for a different post).
Anyway, once booted in safe mode, I uninstalled the display driver and all its files, and then reinstalled the driver. I then rebooted into normal mode.
The result: no change, whatsoever. The screen continues to flicker to its heart's content.
I tried again, booting in safe mode. Uninstalling the display driver and its files. This time restarting in safe mode before reinstalling the driver. Then rebooting into normal mode.
The result: a waste of an hour of my life. The screen flickers, and flickers, and flickers.
This led me to another full evening tinkering through various possible fixes...
A quick reminder of the timeline of my experiences with Lenovo.
Summary: When it comes to Lenovo, the only experience I've ever known is nearly A YEAR of pulling my hair out.