05-24-2017 10:24 AM - edited 05-24-2017 10:32 AM
I was using my computer like normal, when suddenly my bluetooth mouse stopped working. I try clicking on the bluetooth icon on the taskbar the bluetooth icon just dissapeared.
When going to settings there is only the "bluetooth & other devices menu" and i try activating my devices through there - but it says bluetooth is turned off, and there doesn't seem to be a button to activate it again.
I look through pretty much every settings menu but find nothing.
I try googling some fixes (going through, Windows services, device manager etc.) but none of them work and even try to do a system restore of a week back, the bluetooth icon in the taskbar appeared again, although my devices still weren't working and simply hovering over it made it dissapear, again.
I later tried downloading & installing the driver from here and it shows "Status: Installation not needed (No device for update present)
I'm not sure what the hell is going on i'd like some help. My computer is barely 5 months old.
05-24-2017 06:20 PM
Hi, welcome to the forum.
What is the "Windows Device Manager" saying about the bluetooth device ?
Can you check if the bluetooth complete disapear from the list, or if it shows some yellow warning sign when the issue appear.
Please check which bluetooth model do you have installed, on the support site for your model there are two bluetooth drivers:
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11-25-2017 08:05 AM
The bluetooth doesn't show... I can get it to show by showing hidden devices. I actually have a Lenovo YOGA 72015IKB, but the problem was exactly the same
11-25-2017 08:31 AM