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06-15-2019

GB

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Lenovo yoga 720 won’t save anything from Windows Ink Workspace

2019-06-15, 13:01 PM

I got my yoga 720 2 days ago. I already have problems with the active 2 pen not connecting via Bluetooth to the laptop. 

Anyway, I’m having problems with Windows ink workspace, Sketchpad and Screen Sketch in particular, sticky notes work fine. 

I open Sketchpad/Screen Sketch, draw with my pen, press save, the save box comes up. 

I rename the sketch, it doesnt allow me to save as anything other than a .PNG, I press save and I get the message

‘Couldn’t save that image’ 

The image is right where I saved it but when I open it, it’s blank with the message

“X.png 

It appears we don’t support this file format”

 

yet when I download a .PNG from the internet, it works fine. Help!

 

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223 Posts

08-02-2018

PH

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Re: Lenovo yoga 720 won’t save anything from Windows Ink Workspace

2019-06-21, 7:01 AM

Hi aprice123,

 

Welcome to the Community Forums!

 

Could you please try to change the file save location for images in settings (see sample image)? Settings > Storage > Save Locations > Change location for new photos and videos > Apply.

 

Hope this helps.

Image



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