English Community

Lenovo NotebooksLenovo Yoga Series Notebooks
All Forum Topics

1 Posts



8 Signins

37 Page Views

  • Posts: 1
  • Registered: ‎06-15-2019
  • Location: GB
  • Views: 37
  • Message 1 of 2

Lenovo yoga 720 won’t save anything from Windows Ink Workspace

2019-06-15, 13:01 PM

I got my yoga 720 2 days ago. I already have problems with the active 2 pen not connecting via Bluetooth to the laptop. 

Anyway, I’m having problems with Windows ink workspace, Sketchpad and Screen Sketch in particular, sticky notes work fine. 

I open Sketchpad/Screen Sketch, draw with my pen, press save, the save box comes up. 

I rename the sketch, it doesnt allow me to save as anything other than a .PNG, I press save and I get the message

‘Couldn’t save that image’ 

The image is right where I saved it but when I open it, it’s blank with the message


It appears we don’t support this file format”


yet when I download a .PNG from the internet, it works fine. Help!



223 Posts



142 Signins

1681 Page Views

  • Posts: 223
  • Registered: ‎08-02-2018
  • Location: PH
  • Views: 1681
  • Message 2 of 2

Re: Lenovo yoga 720 won’t save anything from Windows Ink Workspace

2019-06-21, 7:01 AM

Hi aprice123,


Welcome to the Community Forums!


Could you please try to change the file save location for images in settings (see sample image)? Settings > Storage > Save Locations > Change location for new photos and videos > Apply.


Hope this helps.


Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop