12-13-2018 05:52 AM
Last night I went to turn it off and it asked if I wanted to update and shutdown so I chose that. Then it turned back on just fine. It turned on this morning also. However, when I got to school this morning it wouldn’t turn on. When I press the power button, nothing happens. When I plug it in, the light that indicates that it’s charging doesn’t light up. I don’t know what to do. Please help.
01-02-2019 02:06 PM
Hi Ndjohnson! Welcome to our forums community. Let us try to power cycle the laptop. Hold down the power button for 15 seconds while the laptop is unplugged from the outlet. If the issue persist, try a different charger or try plugging it on a different outlet. Update us how it goes.
03-19-2019 06:25 PM