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JJkob
Paper Tape
Posts: 2
Registered: ‎05-28-2019
Location: PL
Views: 90
Message 1 of 3

Lenovo yoga 730-15IKB battery issue

Hello,

 

A few days ago I bought lenovo yoga 730-15IKB, practically since the first charging I had a problem with a quick battery discharging -  yoga lasts only for 3-4 hours. I installed  latest drivers that I could find on the Internet - nothing changed.

Yesterday I checked the battery tab in the program HWiNFO64 - it shows that the battery consumption level is 27%! and the battery only charges up to 37490 mWh.

1.png

 

I tried to find instructions on how to perform a battery reset on the Internet - however in the lenovo vantage program I miss the option Battery gauge reset. I have uninstalled the lenovo vantage from the Microsoft store and tried to install several versions from the offline files - there is no battery gauge option, only a power saving mode, fast charging, active USB connections, the lenovo vantage toolbar and that's all!

 

Has anyone had similar problems?

Social Support Agent
Social Support Agent
Posts: 285
Registered: ‎08-01-2018
Location: PH
Views: 48
Message 2 of 3

Re: Lenovo yoga 730-15IKB battery issue

Hi JJkob! 

 

Welcome to the community forums. 

 

Could you try reinstall the Lenovo Vantage again? Please use this article: https://support.lenovo.com/us/en/solutions/ht505081

 

Then check this video 2:06 :https://support.lenovo.com/us/en/videos/vid500054

 

Battery gauge reset is available on the bottom part. 

 

Regards,

Matt_lenovo



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JJkob
Paper Tape
Posts: 2
Registered: ‎05-28-2019
Location: PL
Views: 41
Message 3 of 3

Re: Lenovo yoga 730-15IKB battery issue

Hi matt_lenovo! 

 

thank you for reply!

 

I did like you said and unfortunately there is no battery gauge reset option available like in the video, pictures from my power status bar:

any ideas ?

1.jpg2.jpg3.jpg

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