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2 Posts

03-31-2018

United States of America

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Lenovo yoga 920 Active Pen 2 syncs but won't write

2018-03-31, 1:50 AM

I would not be surprised if this is completely operator error - I've never used a stylus / pen for a computer before.  I just received my Yoga 920, along with an Active Pen 2.  I was able to sync the pen to the bluetooth, and double clicking the top button brings up the screen sketch application, but I cannot otherwise get the pen to work.  I can write in the screen sketch with my finger, but the pen does nothing.  Is there a driver or application I need?  On the instructions I found here:

https://download.lenovo.com/consumer/options/lenovo_active_pen2_qsg_v2.0_201705.pdf

It says "to customize the button functions use Wacom pen application" so I downloaded that from online.  It doesn't recognize that my pen is linked, even though the bluetooth menu says it is, and upon further reading on the Wacom app site, it does not appear that the Active Pen 2 is supported.

 

Is there something I'm missing or not doing correctly?  I don't see any similar problem in these forums, at least not specific to the yoga 920.

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1 Posts

04-28-2018

United States of America

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  • Message 2 of 16

Re: Lenovo yoga 920 Active Pen 2 syncs but won't write

2018-04-28, 19:07 PM

Same problem here. The Active Pen 2 attaches to my Yoga 910 via Bluetooth, the top button seems to work, but no response when writing or when using the side buttons (right/ left click). Any solutions? Return and get a new one?

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10 Posts

12-16-2017

United States of America

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Re: Lenovo yoga 920 Active Pen 2 syncs but won't write

2018-05-03, 20:26 PM

I also have this problem with my pen, and just realized something... The pen is powered by two different batteries --

 

the tiny button cell batteries power the bluetooth radio in the top portion of the pen, while the AAAA (4A) battery powers the bottom portion of the pen. Both halves of the pen operate independently from eachother, as tested by separating the halves and the top button still works to bring up the Windows Ink Workspace. 

 

My guess is the AAAA battery is dead. I checked the local hardware store and they were out of AAAA batteries so I can't confirm this theory, but I just ordered a pack from Amazon which should be here in a couple of days... If anyone else is motivated to go out and track down one of these batteries, it might be worth it to test.

 

If there is no response by the time my batteries arrive, I will update with my findings. Hope this helps.

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10 Posts

12-16-2017

United States of America

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  • Message 4 of 16

Re: Lenovo yoga 920 Active Pen 2 syncs but won't write

2018-05-05, 17:20 PM

Just replaced the AAAA battery in the pen and it is back to working normally with no issues. Hopefully this helps!

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2 Posts

03-20-2019

Guatemala

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  • Message 5 of 16

Re: Lenovo yoga 920 Active Pen 2 syncs but won't write

2019-03-20, 21:48 PM

I went as you said, I got a couple of batteries, but still the problem remais, I can link with bluthooth but the tip is not working.. 

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2 Posts

03-20-2019

Guatemala

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  • Message 6 of 16

Re: Lenovo yoga 920 Active Pen 2 syncs but won't write

2019-03-20, 21:49 PM

I got the batteries, but there is no go with the pen, please HELP!!!

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1 Posts

08-02-2019

Austria

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  • Message 7 of 16

Re: Lenovo yoga 920 Active Pen 2 syncs but won't write

2019-08-02, 15:51 PM

Okay I don't know if this will help anyone but I just turned the AAAA battery around and it started working. Oops haha.

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5 Posts

12-30-2018

Spain

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  • Message 8 of 16

Re: Lenovo yoga 920 Active Pen 2 syncs but won't write

2019-09-04, 19:44 PM

If you move the battery, or open it, it will work temporarily sometimes and then stop again. Batteries are new so this is not an issue. The Lenovo app also says battery is ok and pen connected.

 

Also does not work if you stop using it for a while. It seems to go to some sort of sleep and never wakes up until you unsrew the battery compartment.

 

Really annoyning.

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3 Posts

09-17-2019

Zimbabwe

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  • Message 9 of 16

Re: Lenovo yoga 920 Active Pen 2 syncs but won't write

2019-11-07, 8:50 AM

This issue of going into some sort of deep sleep if you have not used it for a while is very very irritating.  I seem to spend my life unscrwing the AAAA battery and randomly presssing the side buttons, tryin to hold them down, re-starting my PC etc etc - sometimes it wakes up and writes on the screen, othertimes not - very disappointing

 

Does no one know hwo to "make" it work as touch device again once it has stopped?

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3 Posts

09-17-2019

Zimbabwe

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  • Message 10 of 16

Re: Lenovo yoga 920 Active Pen 2 syncs but won't write

2019-11-07, 9:04 AM

no word of a lie, I have just spent 10 mins

 

changed battery

opened lenovo pen app

turned into tablet mode

back again

re-start

battery out

battery in

open word and try draw

open pdf try markup

 

nothing

 

then all of a sudden it starts working again.... no idea what made it work

 

it makes you wonder if any Lenovo employee / manager or God forbid the MD ever tries their own stuff and sees how frustrating this is??

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