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Payton1
What's DOS?
Posts: 1
Registered: ‎06-09-2017
Location: US
Views: 541
Message 1 of 3

Lenovo yoga Pro 3 charger cord

I've purchased FOUR replacement cords now for my computer.   Each one, including the original, has developed the same problem.   It eventually won't connect to the wall outlet unless I jiggle it just right.  And then I have to make sure I don't jiggle or else the computer will come unplugged.  It eventually makes a sparking noise sometimes when I plug it in.   And sometimes I have even seen a spark.   This surely has to be a fire hazzard.  

 

Does anyone else have this problem?   I wonder if Lenova shouldn't recall these cords.   These were all Lenova brand cords purchased through Best Buy.  I just bought my next replacement today, and I'm sure it will develop the same problem.    

Sr Support Specialist
Posts: 7,959
Registered: ‎11-30-2015
Location: PH
Views: 491
Message 2 of 3

Re: Lenovo yoga Pro 3 charger cord

Hi Payton1 , 

 

Welcome to the Community Forums.

 

There are several things to check with how such surge happens.

This would include the power outlet, adapter charger integrity, systemboard, DC-in power port and others.

 

It would be best to call in technical support for a recommendation in such case.

Checking on the recall site, Yoga 3 Pro is not included and not much about this topic reported here on our forums too. You can also check yours from the part validation if included and with procedures on how to proceed in such case.

 

Hope this help answer your query.

 

Regards

 

 



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Goldie074
What's DOS?
Posts: 1
Registered: ‎05-08-2018
Location: US
Views: 234
Message 3 of 3

Re: Lenovo yoga Pro 3 charger cord

The same issue is happening with miine, this is the 3rd charger i have purchased ! this is incredibly frusterating and i am concerned it will destroy my computer!

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