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4 Posts

08-01-2019

NG

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  • Posts: 4
  • Registered: ‎08-01-2019
  • Location: NG
  • Views: 128
  • Message 1 of 1

Levono Yoga 730-13 killed by bios update, international warranty won't cover it

2019-08-06, 5:17 AM

On August 1, 2019, I got interrupted by a critical alert that prompt me to update bios. I started the bios update. The bios update ran to 100% then began the EC update, 1 hour after it started it was still at 0%. For the benefit of doubt,I let  the update run for more than seven hours until the battery run out of juice. I tried plugging it in and tried to turn it on but I didn't get any response. I searched online for the problem, I saw that many people have the same update issue. So I went to Lenovo service centre. They told me that because I bought the system in the US, I can't service it in Nigeria. They said I can either send it to US for repair or I should go for extended repair that will cover this issue. I need to get this product fixed as soon as possible because my work is already lagging behind. I need all the help I can get to resolve this issue fastest.

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