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1 Posts

06-18-2020

United States of America

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Motherboard problem in Yoga C740-14IML Laptop (Lenovo)

2020-06-18, 9:17 AM

Hi,

Purchased my laptop in USA and in the month of Jan-2020 I have moved to India.  In the month of May-2020 my laptop of subject model had a problem (power on problem), so I approached Lenovo service center at Chennai-India.  The service person identified and said the motherboard is problem, and the same to be replaced.  After waiting a month, service centre refused to attend the service due to non availability of spare.  

Now, the machine is under warranty, I expecting guidance, how to get repaired through warranty? 

 

Thanks in advance,

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12849 Posts

11-30-2015

Philippines

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Re:Motherboard problem in Yoga C740-14IML Laptop (Lenovo)

2020-06-18, 11:00 AM

Hi Ananth-India,

 

Welcome to the Community Forums.

 

Checking Yoga C740-14IML under IWS lookup do not show India under supported country placing Country of purchase as USA.

 

Here is the IWS FAQ you can review.

 

I suggest you call in tech support in US or chat  (place US and English on top left) with them for recommendation.

 

I hope this helps answer your query.

 

Regards

 



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2 Posts

10-11-2021

Israel

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Re:Motherboard problem in Yoga C740-14IML Laptop (Lenovo)

2021-10-14, 6:15 AM

Same problem here - only mine has a faulty RAM/MB - MemTest fails. Service is very bad, they simply ignore my eTickets. Well, in Israel they already starting to have a bad reputation, most of the PC technicians will not recommend it. So do I... I'm in the Hitech industry for more than 25 years. 

 

 

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