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Motherboard problem in Yoga C740-14IML Laptop (Lenovo)

2020-06-18, 9:17 AM


Purchased my laptop in USA and in the month of Jan-2020 I have moved to India.  In the month of May-2020 my laptop of subject model had a problem (power on problem), so I approached Lenovo service center at Chennai-India.  The service person identified and said the motherboard is problem, and the same to be replaced.  After waiting a month, service centre refused to attend the service due to non availability of spare.  

Now, the machine is under warranty, I expecting guidance, how to get repaired through warranty? 


Thanks in advance,


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Re:Motherboard problem in Yoga C740-14IML Laptop (Lenovo)

2020-06-18, 11:00 AM

Hi Ananth-India,


Welcome to the Community Forums.


Checking Yoga C740-14IML under IWS lookup do not show India under supported country placing Country of purchase as USA.


Here is the IWS FAQ you can review.


I suggest you call in tech support in US or chat  (place US and English on top left) with them for recommendation.


I hope this helps answer your query.




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  • Registered: ‎10-11-2021
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Re:Motherboard problem in Yoga C740-14IML Laptop (Lenovo)

2021-10-14, 6:15 AM

Same problem here - only mine has a faulty RAM/MB - MemTest fails. Service is very bad, they simply ignore my eTickets. Well, in Israel they already starting to have a bad reputation, most of the PC technicians will not recommend it. So do I... I'm in the Hitech industry for more than 25 years. 



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