04-26-2018 09:29 PM - edited 04-26-2018 09:30 PM
My laptop (Y700 14isk) just completely stopped working today. The power and charging lights come on but the screen stays black. The keyboard backlight and the caps lock led doesn't come on either. I also hear no fan noise. This happened before about a month ago but it came back on after I left it alone for a couple of hours.
04-27-2018 02:15 AM
Greetings from Lenovo.
As you have mentioned about the issue, suggest you to perform power drain. To power drain the remove all the devices connected to the laptop, disconnect the adapter. Press and hold the power button for 15-20 seconds now connect the adapter and try to turn on the laptop.
Let us know if this works.
04-29-2018 11:14 PM
As the machine does not turn on after power drain, looks like this could be issue with hardware. Suggest you to visit our service center https://support.lenovo.com/in/en/solutions/ht118678?Source=social_eservices&Medium=FBPAGE&Term=eServ...