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10-07-2020

US

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LENOVO YOGA 920: My device will not turn on

2020-10-07, 5:25 AM

My laptop (Lenovo yoga 920) shut off and will not turn back on. I have tried multiple chargers, holding the power button down for extended periods of time, plugging things in and unplugging them to no avail. I cannot find where to actually get a number to log my issue and begin on the pathway to repairing my device. It is no longer under warranty and i am happy to pay the price to fix the issue whatever it may be but  PLEASE can someone tell me where to go that isn’t just the “text support” subscription that i don’t actually need. I just need my computer to work again 

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1247 Posts

03-11-2020

NO

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  • Posts: 1247
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Re:LENOVO YOGA 920: My device will not turn on

2020-10-07, 9:57 AM

Hello treehuggerzed,

 

Welcome to the Community Forums.

 

If the device shows no signs of life , neither LED lights or Fans spinning, then we are most likely looking at a motherboard gone fried.

To contact Lenovo Support for your country, please visit the Support Site for your device. 

Just plot in the serial number of the device and hit enter, might have to press it twice, then scroll further down on the page and select "Contact Us" 

 

Regards

 

Voithos

 



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