cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Niana
Paper Tape
Posts: 6
Registered: ‎12-13-2018
Location: US
Views: 324
Message 1 of 6

My yoga920 keeps restarting and a blue screen shows up

My yoga920 keeps restarting and a blue screen shows up and it says that there is a problem and it needs to restart 

Niana
Paper Tape
Posts: 6
Registered: ‎12-13-2018
Location: US
Views: 315
Message 2 of 6

Re: My yoga920 keeps restarting and a blue screen shows up

Since i can't show u the picture of the screen i thought I should post it on isnsta and attach the link https://www.instagram.com/p/BrU5aYoH3tc/?utm_source=ig_share_sheet&igshid=li1x82ys8lac

mylenovoisdead
Paper Tape
Posts: 2
Registered: ‎12-11-2018
Location: US
Views: 285
Message 3 of 6

Re: My yoga920 keeps restarting and a blue screen shows up

Me too.... it was a bad motherboard.  I shipped it back to Lenovo about six weeks ago and they told me that they do not know when they will have a replacement part.  Good luck.

 

https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Brand-new-Lenovo-Yoga-920-complete-failure...

 

 

Niana
Paper Tape
Posts: 6
Registered: ‎12-13-2018
Location: US
Views: 270
Message 4 of 6

Re: My yoga920 keeps restarting and a blue screen shows up

Thank u for the reply and
The linke doesn't work
Niana
Paper Tape
Posts: 6
Registered: ‎12-13-2018
Location: US
Views: 270
Message 5 of 6

Re: My yoga920 keeps restarting and a blue screen shows up

This is my first time having a problem with a product so i don't really know what to do
Do i find the nearest repair service and ship it to them without notice? Or what
Community Moderator
Community Moderator
Posts: 1,471
Registered: ‎12-13-2016
Location: US
Views: 249
Message 6 of 6

Re: My yoga920 keeps restarting and a blue screen shows up


@Niana wrote:
This is my first time having a problem with a product so i don't really know what to do
Do i find the nearest repair service and ship it to them without notice? Or what

Contact Lenovo either through the toll-free phone number, the callback system or chat and they'll open a ticket. You'll be sent a box with shipping labels enclosed. 


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.

Check out current deals!


Shop current deals

Top Kudoed Authors