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ewanowacka
What's DOS?
Posts: 2
Registered: ‎12-07-2016
Location: US
Views: 322
Message 1 of 3

NEW LAPTOP YOGA 910 - NO WIFI

Hi

I have just bought new Yoga 910 laptop and I am facing a problem while conecting to my home wifi HOWEVER i can connect to hotspot using my mobile phone data.

I have tried reinstalling my adapter drivers, updating windows 10 and nothing helped.

Thank you in advance for all your help.

 

Sr Support Specialist
Posts: 7,567
Registered: ‎11-30-2015
Location: PH
Views: 279
Message 2 of 3

Re: NEW LAPTOP YOGA 910 - NO WIFI

Hi ewanowacka , 

 

Welcome to the Community Forums. 

 

Would you be able to detect other wireless signal too aside from your phone data like your home data and surrounding wifi ? There might be some restrictions like MAC filter or settings that prevents your machine from connecting so you can try checking with your wifi provider / router distributor for specific settings needed else to call in technical support if needed.

 

Update us how things go.

 

Regards

 



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ewanowacka
What's DOS?
Posts: 2
Registered: ‎12-07-2016
Location: US
Views: 245
Message 3 of 3

Re: NEW LAPTOP YOGA 910 - NO WIFI

Thank you spidey101!

Effectively, I tried to connect to home wifi of my friend and it works just fine.

What settings og my home wifi could block my new computer? My other two laptops, tablet and phone connect without any problems

Thank you

 

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