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1 Posts

10-07-2020

US

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  • Posts: 1
  • Registered: ‎10-07-2020
  • Location: US
  • Views: 35
  • Message 1 of 1

NEW YOGA C940 with INTEL OPTANE SSD IS RUBBISH causes Catastrophic HD failure. Support is dismal.

2020-10-07, 2:26 AM

NEW YOGA C940 will not boot.  HD not recognized in Bios.  Any ideas ? Is the root cause Lenovo or Intel Optane ?  Are they incompatible ? It's a new computer under warrantee. I took it back to Best Buy and the Geeks can't fix it so they sent it out on Sept. 21.  

How long should I wait ? I called Lenovo support but all they say is that it is at the repair center. Duh. 

 Who can survive without a computer for weeks and weeks?   Can someone give me some advice how to get my computer back from the service abyss ?  Or better yet. How to get my money back.

Does someone have the email of Lenovo corporate ?  I would like to speak with the Corporate President Gianfranco Lanci or maybe chairman YANG Yuanqing.  Anyone have advice ? 

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