English Community

Lenovo NotebooksLenovo Yoga Series Notebooks
All Forum Topics
Options

3 Posts

05-15-2018

US

16 Signins

109 Page Views

  • Posts: 3
  • Registered: ‎05-15-2018
  • Location: US
  • Views: 109
  • Message 1 of 4

Need order internationally a replacement keyboard for my Yoga 910

2018-05-15, 8:40 AM

Dear Lenovo

 

I bought my Yoga 910 (SN: ******) from Best Buy in US at March 2017, and my laptop is out of warrantty already. So now I'm in Vietnam, and the keyboard of my Yoga 910 is broken, stop working. I brought my laptop to Lenovo Customer Service in Hanoi, but they didn't have any the replacement keyboard for this laptop model. So I need to order a replacement keyboard from US. One of my friend in US will visit me in Hanoi in the next couple of weeks, So I really need an contact email from Lenovo to contact about ordering a replacement keyboard. I tried to chat with Lenovo US but It can't connect to Lenono US from here. It is dificult to internationally call Lenovo US from Hanoi either.

 

So please directly to someone from Lenovo to help me.

Thanks,

 

Huyen Dinh (Email: ******@yahoo.com)

 

Moderator note: email address removed to keep from the spambots.  serial number removed to prevent abuse.  Corresponding MT-M is 80VF007TUS.

Solved! See the solution
Reply
Options

2146 Posts

12-13-2016

US

4712 Signins

46926 Page Views

  • Posts: 2146
  • Registered: ‎12-13-2016
  • Location: US
  • Views: 46926
  • Message 2 of 4

Re: Need order internationally a replacement keyboard for my Yoga 910

2018-05-15, 12:25 PM

You might want to remove your serial number from your post and replace it with the model number of your 910. They come in different sizes, etc.  

 

Without the exact model number, I can't give you the keyboard replacement number, but there seem to be quite a few on eBay. You might also give this post a look.


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.

Using Browser Search To Find Answers in the Lenovo and Moto Communities
Reply
Options

1879 Posts

07-22-2010

US

9803 Signins

163867 Page Views

  • Posts: 1879
  • Registered: ‎07-22-2010
  • Location: US
  • Views: 163867
  • Message 3 of 4

Re: Need order internationally a replacement keyboard for my Yoga 910

2018-05-15, 14:20 PM

Please click below.  Based on 910- IKB type 80VF.  Choose "keyboards and internals" on the left.  You will see the keyboard.  I will be upront.  The price seems really high.  Regardless see below.  Up to you to decide what you want to do.  Based on pictures.  Looks like keybord comes with upper case at same time.  See below for picture through encompass and you can buy through them too.  Please confirm part numbers with your serial number/model number BEFORE buying and especially since you are overseas confirm return policy.

 

https://lenovo.encompass.com/item/10944334/Lenovo/5CB0N23236/Logic_Up_Assembly_Dg_Usa

 

https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/yoga-series/yoga-910-13ikb/80vf/parts?linkTrack=Homepage%3ABody_Search+Products&searchType=4&keyWordSearch=Yoga%2520910-13IKB%2520Laptop%2520%2528ideapad%2529%2520-%2520Type%252080VF

 

 


 If a post answers your question, please mark it as an”Accepted Solution“!
 If a post helps you, please click the star to give it a "Kudo"!


 I do not work for, nor do I speak for Lenovo. I will not respond to unsolicited private messages. Questions belong in the forum so it may   help other forum members as well.
T14, T490, TP 25 Retro, X1 Yoga 3rd Gen, W510 850 EVO, A30p
 Retired 385D, A20p, A21p


Using Browser Search to find your answers in Lenovo and Moto Community

Reply
Options

10849 Posts

11-30-2015

PH

6911 Signins

735739 Page Views

  • Posts: 10849
  • Registered: ‎11-30-2015
  • Location: PH
  • Views: 735739
  • Message 4 of 4

Re: Need order internationally a replacement keyboard for my Yoga 910

2018-05-15, 14:29 PM

Hi Huyentdinh,

 

Greetings.

 

In addition, using the machine type model MTM 80VF007TUS for the Yoga 910-13IKB:

Part number 5CB0M35092 Upper Case L 80VF Silver W/KB USA

 

As linked by Doctodon , Lenovo encompass  and other on eBay can be checked using the part number as we assume that the original keyboard goes as a package with the silver upper case as shown in the image.

 

Regards

 



Did someone help you today? Press the thumbs-up icon below to thank them.!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.


Using Browser Search to find your answers in Lenovo and Moto Community

0 person found this solution to be helpful.

This helped me too

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete