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Starr274
What's DOS?
Posts: 1
Registered: ‎01-19-2017
Location: US
Views: 338
Message 1 of 2

New Lenovo Yoga 900 Plugged in not charging on 2 day

I bought a Lenovo Yoga and after it arrived in the mail yesterday I plugged it in and let it charge today it showed plugged in not charging & after getting help from Lenovo support 8 hours ago I've been waiting for OneKey Optimizer to finish battery conditioning and hoping someone could give me direction on how long to wait or if I should just return it as it's only the 2nd day I've had it and it's already needed to be called in.

Retired Support Specialist
Posts: 915
Registered: ‎07-05-2016
Location: GB
Views: 241
Message 2 of 2

Re: New Lenovo Yoga 900 Plugged in not charging on 2 day


@Starr274 wrote:

I bought a Lenovo Yoga and after it arrived in the mail yesterday I plugged it in and let it charge today it showed plugged in not charging & after getting help from Lenovo support 8 hours ago I've been waiting for OneKey Optimizer to finish battery conditioning and hoping someone could give me direction on how long to wait or if I should just return it as it's only the 2nd day I've had it and it's already needed to be called in.


Hi Starr274 and welcome to the community,

 

This does not sound like the unit is working correctly. The optimizer should take 5-20 mins at a most. if you havent already then i would return the item.

 

Hope this help you and let us know how you get on


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