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zbyneksmetana
Punch Card
Posts: 6
Registered: ‎09-07-2019
Location: PL
Views: 136
Message 1 of 2

New Lenovo yoga 720 720-15ikb - lenovo active pen 2 not working properly

Sorry fo language mistakes. Yesterday I buy Lenovo yoga 720 720-15ikb wth gtx 1050 model. I update everything (Windows 10 home update, lenovo drivers (lenovo vantage and additionally from pcsupport.lenovo.com)). When i try to draw with my "lenovo active pen 2" pen works unstable. Sometimes dont work, sometimes work and sometimes work even pen dont touch screen !!! (i can write in distance 10 mm  above the screen without touching it) Working or not depends on pen "location/angle" to the screen.   I don't know what causes this behavior .... bad battery, domaged nib, damaged screen, damaged pen, additional drivers are required. Has anyone encountered such a problem ? I need advice.

Lenovo Employee WinnieChen
Lenovo Employee
Posts: 8
Registered: ‎10-08-2019
Location: CN
Views: 42
Message 2 of 2

Re: New Lenovo yoga 720 720-15ikb - lenovo active pen 2 not working properly

Hi,

 

I suggest you come to the services center to check the machine. Thanks.


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