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KAl_Romaithi
What's DOS?
Posts: 1
Registered: ‎07-08-2017
Location: SA
Views: 732
Message 1 of 3

New YOGA 510-14IKB not starting up.

An hour ago i bought my yoga 510, and when i press the power button the white LED turns on for about 5 seconds then turns off, and the device doesn't boot. Should I return the unit? Or is there a solution to this?

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 674
Message 2 of 3

Re: New YOGA 510-14IKB not starting up.

Hello KAl_Romaithi

Thanks for using the Lenovo forums.


Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

If that does not work, then I would recommend that you leave it to charge for a while, and see if that could work after.

If this doesn`t work either, then I would recommend that you return to your place of purchase.

 

Hope this helps, let us know how you get on.


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vivelo
Fanfold Paper
Posts: 25
Registered: ‎05-19-2017
Location: GB
Views: 610
Message 3 of 3

Re: New YOGA 510-14IKB not starting up.

Did you have it plugged in? I would leave it plugged in for an hour and try again.

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