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Foxfire7
Paper Tape
Posts: 3
Registered: ‎09-09-2018
Location: US
Views: 167
Message 1 of 4

New YOGA 730 screen glitching - gray and black, on and off

So we got the sound issue straightened out on this brand new Yoga 730, thanks to this forum.  Needed to delete a newly, forced driver.

Now the laptop screen goes completely gray for a few seconds and then comes back. It does this repeatedly.  It also does it by going completely black. Repeatedly.  I would welcome any suggestions.  I will probably have to take this thing back and return it though.  

Social Support Agent
Social Support Agent
Posts: 184
Registered: ‎08-01-2018
Location: PH
Views: 133
Message 2 of 4

Re: New YOGA 730 screen glitching - gray and black, on and off

Welcome to the community Forums!

 

Does the flickering issue occurs when adjusting or moving the lid of the laptop? Have you also tried to check if this also occurs in the BIOS? Here's how to get in to the BIOS: https://lnv.gy/2NiPy3u



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Foxfire7
Paper Tape
Posts: 3
Registered: ‎09-09-2018
Location: US
Views: 127
Message 3 of 4

Re: New YOGA 730 screen glitching - gray and black, on and off

It is not related to the lid movement as it happens when untouched.  Will try out the BIOS this evening but it appears to be a possbile hardware issue.  

MOIRELE
Fanfold Paper
Posts: 6
Registered: ‎10-03-2018
Location: BR
Views: 108
Message 4 of 4

Re: New YOGA 730 screen glitching - gray and black, on and off

Good evening, I have the same problem. I accessed the BIOS and when I am in it the screen does not flash gray. It's all normal, no problem at all. The problem would not be driver or something like that ?!

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