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SBMongoos
Fanfold Paper
Posts: 22
Registered: ‎12-17-2018
Location: US
Views: 172
Message 1 of 4

New Yoga C930 wants Bitlocker Recovery Key

Been going along fine. Updated a new battery f/w and was successful. Opted to installed OneKey Optimizer to calibrate the battery after the battery f/w update. However after install of OneKey Optimizer now I get a BSOD. I cannot restore from Acronis backups (externally), I cannot use the Win10 Repair PC option as every avenue takes me down the Bitlocker Recovery Key (to get going again) path. I didn't know this was enabled on a new PC and there's nothing about a key or password stored anywhere. Now it's a paperweight.

 

I've seen similar when a system change is made with encryption running. There was a way to correct or change something in the UEFI/BIOS settings I thought. This was with another brand of PC though.

 

Anyway to get past this even if I have to reset and lose everything?

Community SeniorMod
Community SeniorMod
Posts: 8,779
Registered: ‎01-01-2010
Location: US
Views: 168
Message 2 of 4

Re: New Yoga C930 wants Bitlocker Recovery Key

Microsoft turns on Bitlocker by default on windows 10 if you use a microsoft account and have a compatible drive. (I always turn it off.))  You can get the key from MS.  

 

https://support.microsoft.com/en-us/help/4026181/windows-10-find-my-bitlocker-recovery-key

 


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
SBMongoos
Fanfold Paper
Posts: 22
Registered: ‎12-17-2018
Location: US
Views: 163
Message 3 of 4

Re: New Yoga C930 wants Bitlocker Recovery Key

Yep! Thanks..saw that earlier but didn't realize it was easy as logging into my MS account to get it. Have to reset the PC however but I should be able to get Acronis installed and restore. I'll need to disable Bitlocker (Win10 Home).  How did you turn  yours off?

 

I remember running into something similar with a new Dell PC at a job about 1-1.5 years ago after a BIOS update. But I thought I just entered the Bitlocker pwd and maybe did something in the BIOS. Was hoping to not go through extra hoops. Oh well...

 

Thanks again!

Community SeniorMod
Community SeniorMod
Posts: 8,779
Registered: ‎01-01-2010
Location: US
Views: 130
Message 4 of 4

Re: New Yoga C930 wants Bitlocker Recovery Key

https://www.tenforums.com/tutorials/37662-turn-off-auto-unlock-bitlocker-drive-windows-10-a.html


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.

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