01-01-2019 02:42 PM
Been going along fine. Updated a new battery f/w and was successful. Opted to installed OneKey Optimizer to calibrate the battery after the battery f/w update. However after install of OneKey Optimizer now I get a BSOD. I cannot restore from Acronis backups (externally), I cannot use the Win10 Repair PC option as every avenue takes me down the Bitlocker Recovery Key (to get going again) path. I didn't know this was enabled on a new PC and there's nothing about a key or password stored anywhere. Now it's a paperweight.
I've seen similar when a system change is made with encryption running. There was a way to correct or change something in the UEFI/BIOS settings I thought. This was with another brand of PC though.
Anyway to get past this even if I have to reset and lose everything?
01-01-2019 02:48 PM
Microsoft turns on Bitlocker by default on windows 10 if you use a microsoft account and have a compatible drive. (I always turn it off.)) You can get the key from MS.
01-01-2019 03:07 PM
Yep! Thanks..saw that earlier but didn't realize it was easy as logging into my MS account to get it. Have to reset the PC however but I should be able to get Acronis installed and restore. I'll need to disable Bitlocker (Win10 Home). How did you turn yours off?
I remember running into something similar with a new Dell PC at a job about 1-1.5 years ago after a BIOS update. But I thought I just entered the Bitlocker pwd and maybe did something in the BIOS. Was hoping to not go through extra hoops. Oh well...
01-01-2019 07:53 PM