English Community

Lenovo NotebooksLenovo Yoga Series Notebooks
All Forum Topics
Options

8 Posts

09-26-2017

US

51 Signins

494 Page Views

  • Posts: 8
  • Registered: ‎09-26-2017
  • Location: US
  • Views: 494
  • Message 1 of 6

No active thunderbolt controller installed - Yoga 720 151kb

2018-01-11, 18:51 PM

Hi all - i've searched and searched and searched and can find nothing to tell me how to use Thunderbolt,how it works, what i need to download - nothing. 

 

Can anyone help - think Thunderbold for Dummies ? 

Reply
Options

115 Posts

11-09-2015

US

211 Signins

1941 Page Views

  • Posts: 115
  • Registered: ‎11-09-2015
  • Location: US
  • Views: 1941
  • Message 2 of 6

Re: No active thunderbolt controller installed - Yoga 720 151kb

2018-01-11, 19:26 PM

On the support page for the Yoga 720, there is a driver listed, It's under "USB Device, FireWire, IEEE 1394 (1)"

 

When you go to the support page, enter your serial number, and make sure you've got the right page, and drivers. 

 

https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/yoga-series/yoga-720-15ikb/80x7/downloads

Reply
Options

9694 Posts

11-30-2015

PH

6741 Signins

727863 Page Views

  • Posts: 9694
  • Registered: ‎11-30-2015
  • Location: PH
  • Views: 727863
  • Message 3 of 6

Re: No active thunderbolt controller installed - Yoga 720 151kb

2018-01-11, 19:56 PM

Hi jtallach,

 

Welcome to the Community Forums.

 

In addition, the driver available on the support site are already preloaded on your machine.

 

The Yoga 720 comes equipped with a Thunderbolt™ 3 USB-C port—the revolutionary connection technology supporting high-res displays, high-performance data devices and fast charging. Hook up your laptop to multiple displays*, then sync and backup at up to 40 Gbps—eight times the speed of USB 3.0! Now you can capture and edit multiple video streams in real time, or daisy-chain other devices to simplify your workflow.

 

More about Thunderbolt here.

 

Hope this helps answer your query.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Reply
Options

115 Posts

11-09-2015

US

211 Signins

1941 Page Views

  • Posts: 115
  • Registered: ‎11-09-2015
  • Location: US
  • Views: 1941
  • Message 4 of 6

Re: No active thunderbolt controller installed - Yoga 720 151kb

2018-01-11, 20:25 PM

Also, there will be a Thunderbolt controller on both ends, generally. Your laptop will have one, and whatever you're attaching it to may have one as well. It might be that the error message isn't being thrown because your laptop needs a driver. The device you are connecting to might need a firmware update. 

This brief helped me understand some of how it all works. 

https://www.intel.com/content/www/us/en/architecture-and-technology/thunderbolt/thunderbolt-technology-brief.html

Reply
Options

8 Posts

09-26-2017

US

51 Signins

494 Page Views

  • Posts: 8
  • Registered: ‎09-26-2017
  • Location: US
  • Views: 494
  • Message 5 of 6

Re: No active thunderbolt controller installed - Yoga 720 151kb

2018-01-12, 0:01 AM

HI there - Thanks for that.  I had already downloaded that driver and i'm still getting the messager 

Reply
Options

8 Posts

09-26-2017

US

51 Signins

494 Page Views

  • Posts: 8
  • Registered: ‎09-26-2017
  • Location: US
  • Views: 494
  • Message 6 of 6

Re: No active thunderbolt controller installed - Yoga 720 151kb

2018-01-12, 0:06 AM

Hi there- thank you for this.

 

So these are the two devices i have 

https://www.amazon.com/gp/product/B0768CL64W/ref=oh_aui_detailpage_o09_s02?ie=UTF8&psc=1

 

https://www.amazon.com/dp/B073GS288R/ref=psdc_3015403011_t2_B0768CL64W

 

When i plug them in there's no notice they are there BUT they both work. 

 

Then i found something called Thundebolt Sofrware and downloaded thar - once run it lists devices or the computer - and it lists nothing

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save