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Mycole2000
Paper Tape
Posts: 3
Registered: ‎10-30-2018
Location: US
Views: 708
Message 1 of 5

No desktop on boot up

When I turn on my Yoga laptop (2 years old) I receive an error message that says “C:\windows\systems32\config\systemprofile\desktop is unavailable...”  I can’t do anything on the computer. How to I restore my desktop/windows so I can use the laptop?

Community Moderator
Community Moderator
Posts: 1,722
Registered: ‎12-13-2016
Location: US
Views: 676
Message 2 of 5

Re: No desktop on boot up

You'll most likely have to either create a new user account or reinstall windows.  Step-by-step instructions for both solutions are here.  Though, depending on your model of Yoga, you can use One Key Recovery to restore your Yoga to out-of-the-box condition. You don't mention the model. 

 

Good luck and let us know how it goes.

 

Doc


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.
Mycole2000
Paper Tape
Posts: 3
Registered: ‎10-30-2018
Location: US
Views: 667
Message 3 of 5

Re: No desktop on boot up

Doc, thank you for the suggestions. I have a Yoga 3 pro-1370. Will this model work with one key recovery? How does one key recovery work?

Community Moderator
Community Moderator
Posts: 1,722
Registered: ‎12-13-2016
Location: US
Views: 658
Message 4 of 5

Re: No desktop on boot up

Don't own one, so I'd need to look it up. Did you try the new account?


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.
Mycole2000
Paper Tape
Posts: 3
Registered: ‎10-30-2018
Location: US
Views: 624
Message 5 of 5

Re: No desktop on boot up

I did try the new account but without success. I haven’t had a chance to create a USB to try to load windows again. 

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