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Paper Tape
Posts: 4
Registered: ‎01-19-2017
Location: IL
Views: 85
Message 1 of 1

Office 2013 on Lenovo Yoga X1


I am having weird issue with Office 2013 on Lenovo X1 Yoga 2nd Gen (Type 20JD, 20JE, 20JF, 20JG) Laptop (ThinkPad)

It comes with pre installed Office 365 suite, which I need to activate in case I want to use it, and Win 10 OS.

I removed it and installed Office 2013 Standard (we have license for it), and everything worked fine for a while, until one of Office applications crashed, and it won't start (only in safe mode).

I've tried every possible suggestion on Microsoft community forums, and nothing helped.

The log in event viewer says: Faulting module name: MSVCR100.dll

This issue is happening on 2 laptops in my organization, both are X1 Yoga, same model, same pre installed image.

Is this a known issue with this laptop's image?

I am desperate to find a solution.

Sorry if I missed any existing topic with this issue, I've searched the forums here and didn't find anything.



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