09-09-2019 06:36 PM - edited 09-09-2019 06:37 PM
My USB-C to HDMI connection doesn't really work - almost always it doesn't see the external display, so I am trying to install the PD Firmware (Type C Firmware) update, version 1.3.
It goes through the steps but then I get an error message:
Bootloader is active. Proceeding to update firmware image #1
Reading Silicon ID..
Silicon ID of file (1F0011AF) doesn't match the device(0). Stopping update
there is a similar post here where it was suggested to run msconfig with Diagnostic Startup, reboot, anf then try to run the PD Firmware Update utility. I tried that but got exactly the same error message.
Any ideas would be very welcome! thanks.