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2 Posts

12-10-2019

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Pen not charging

2019-12-10, 20:27 PM

The pen in my Lenovo C940 is not charging. Any clue as to why and how to fix it?

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379 Posts

11-04-2019

PH

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Re: Pen not charging

2019-12-10, 21:32 PM

Hi ,

 

Welcome to the community,

 

Remove and reseat the pen 5 or 6 times then leave the pen in for a couple minutes to see if the pen will take a charge.

From the Windows Menu, launch Lenovo Pen Settings App. A Battery Indicator icon is shown at the top of the Lenovo Pen Settings App if the pen is detected. When you hover your mouse on the Battery Indicator icon, it should show the battery percentage. If not

enable the Show Battery on Task bar option by clicking the toggle switch.

 

Hope this helps and let us know how it goes,

 

Jeremy



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7 Posts

05-07-2017

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Re: Pen not charging

2019-12-12, 1:43 AM

If that doesn't work, take your pen to Best Buy, and seat it in one of the display models.... If it charges and works there on that computer, or back at on your computer at home, there's likely something wrong with the charging garage in your C940. I have the same issue. :(

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1 Posts

02-28-2020

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Re:Pen not charging

2020-02-28, 0:58 AM

I too have a Lenovo C940 laptop. The garaged pen in my laptop does not charge. Also, the pen software is behaving weirdly as it shows the wrong level of charging in the Lenovo Pen application and its notification tray on the desktop. I tried reinstalling the drivers, removing & replacing the pen 5 to 6 times but it did not help. Please reply if anyone found a solution for the same.

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1 Posts

03-25-2020

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Re:Pen not charging

2020-03-25, 0:26 AM

I have an X1 Yoga 3rd Generation and my pen is also not charging.  I too tried re-seating it multiple times and it does not appear to be charging.  Any other suggestions before call support about warranty claim?

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1 Posts

04-26-2020

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Re:Pen not charging

2020-04-26, 5:28 AM

I have a Lenovo c940 and I have this trouble with the pen. my it's not charging.

What can I do? The nearest BestBuy partner is 400km from my house!

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1 Posts

07-06-2020

GB

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  • Message 7 of 9

Re:Pen not charging

2020-07-06, 17:05 PM

I have the same issue. 

 

Pen has proven to be very useful with my Yoga C940, and having the option to always carry it around with me really adds value. But only if the pen is charged!

 

I've tried removing and re-inserting it multiple times, in the Lenovo Pen app the battery indicator does show the percentage if I hoover over it, but it does not charge for some reason.

My Lenovo Vantage app does not suggest any driver updates on anything like that, my system seems to be just fine.

 

Really looking forward to having this issue fixed!

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1 Posts

09-19-2020

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Re:Pen not charging

2020-09-19, 21:17 PM

I've tried reseating the pen to no avail. Any updates on this issue?

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1 Posts

08-23-2020

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Re:Pen not charging

2020-10-25, 15:17 PM

I have a Yoga X1 5th gen - same problem, and reseating does not solve the problem.  Is there a fix for this, or do I need to file a warranty claim?  The machine is only about 2 months old.

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