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10 Posts

08-12-2017

United States of America

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Periodic problems wih ke_board le__ers

2018-02-20, 3:54 AM

So, occasionall_ over _he pas_ few mon_hs I've had an issue where cer_ain le__ers on m_ ke_board s_op working.  

 

Some examples;

Backspace

Lef_ shif_

_he le__er af_er 's'

_he le__er af_er 'w'

 

... and while I was typing this all letter functionality returned.  What is going on?

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13866 Posts

12-07-2009

Czech Republic

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  • Message 2 of 6

Re: Periodic problems wih ke_board le__ers

2018-02-20, 11:11 AM

It's probably loose cable or faulty keyboard but to make sure if it's not related to software, you can try to recover the system. After, if the issue persists, I could say it's time to call the support for replacement/fix



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10 Posts

08-12-2017

United States of America

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Re: Periodic problems wih ke_board le__ers

2018-03-05, 22:09 PM
Well i_ is happening again.

in_eres_ingl_ enough i_ seems _o happen much more frequen_l_ on fligh_s.

i am no_ sure wh_ _ha_ would be?
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10 Posts

08-12-2017

United States of America

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Re: Periodic problems wih ke_board le__ers

2018-03-05, 22:10 PM
oh, and i_ happens wi_h _wo differen_ opera_ing s_s_ems so i reall_ doub_ i_ has an__hing _o do wi_h hardware.
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4563 Posts

12-13-2016

United States of America

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Re: Periodic problems wih ke_board le__ers

2018-03-05, 22:40 PM

I disagree. If it's happening with two different OSs, it likely has everything to do with hardware. Should have gotten you to type out the whole keyboard, row by row. We could easily tell what's missing

`1234567890-=

qwertyuiop[]\  etc

 

I mostly see issues with T and Y. That screams of spill, condensation or loose ribbon cable. Or simply a busted keyboard. 

 

What happens with an external keyboard?

 


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10 Posts

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Re: Periodic problems wih ke_board le__ers

2018-03-05, 23:48 PM

Problem letters are 't, 'y', backspace, and one shift key.  The post above (mine) says left shift but I can't remember for sure now if it was left or right.

No spills.

I've never had an external keyboard available when the problem presents itself.

Today I was able to make it go away by pressing down on the computer above the F6/F7. Had a problem before then, after I pressed it, no problem. I guess I'll call Lenovo but I'd really prefer not to open this laptop up and potentially cause more problems.

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