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Gammon15
What's DOS?
Posts: 3
Registered: ‎09-04-2013
Location: Midland
Views: 564
Message 1 of 4

Plugged in, Not Charging

Computer: Yoga 13

When purchased: Christmas of 2012.

 

Problem: Recently I discovered my computer in the bottom right when you hover over the battery icon states "Plugged in, not charging". And well enough, my battery charge is stagnate. It neither rises or falls when plugged in. And while funtional, as a college student this completely screws me for notes.

 

I looked around, and one solution offered a temporary fix: To temporarily uninstall the batteries from the Device Manager, and scan for hardware changes to reinstall them. This worked for a few minutes, but randomly stopped working. Repeating the solution didn't seem to work. Currently, my battery information has the following two battery information bits in it;

 

Microsft AC Adapter

Microsoft ACPI-Compliant Control Method Battery

 

I have not had issues with the battery or laptop until now. The battery charger is largely undamaged, except for the rubber protecting casing around the wires having naturally (being bent or whatever) pulled away. The wires appear fine. And it has been exposed for some time.

 

I'm not sure what to do here. Suggestions would be welcomed.

Retired Support Specialist
Posts: 1,226
Registered: ‎11-18-2012
Location: Egypt
Views: 512
Message 2 of 4

Re: Plugged in, Not Charging

Dear Gammon

 

Welcome in Lenovo Forums

 

There is an application called ( Lenovo Energy Management ) should be uninstalled and reinstalled one more time . Please use the below link to get the application

 

Link : http://support.lenovo.com/en_EG/downloads/detail.page?DocID=DS032254

 

Let me know

 

Thanks

Alaa



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Gammon15
What's DOS?
Posts: 3
Registered: ‎09-04-2013
Location: Midland
Views: 492
Message 3 of 4

Re: Plugged in, Not Charging

That... Seems to have worked. What a strange solution. What caused the problem in the first place?

Retired Support Specialist
Posts: 1,226
Registered: ‎11-18-2012
Location: Egypt
Views: 460
Message 4 of 4

Re: Plugged in, Not Charging

Hi Gammon

 

This application is used some time to reset the battery status and that was the issue

 

Thanks

Alaa



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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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