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3 Posts

11-27-2012

Chalfont, pa

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  • Registered: ‎11-27-2012
  • Location: Chalfont, pa
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  • Message 1 of 4

Problems signing into yoga computer

2012-11-27, 22:48 PM

Hi!

 

I have had my yoga for a week now.  When the first screen which prompts you to put in your password come up, I put my password in and it says it is wrong and to try again. After you try for the fourth time with the same password, it will say welcome try to start up and then say incorrect password try again. I did take it to tech support where I bought it and they had me renew my password. This did not help. It still goes though the same process. Is this something I can get fixed or will I have to get a new one?

 

Thanks!

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31 Posts

11-12-2012

Ohio

195 Signins

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  • Posts: 31
  • Registered: ‎11-12-2012
  • Location: Ohio
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  • Message 2 of 4

Re: Problems signing into yoga computer

2012-11-28, 2:03 AM

Same thing happened to me after uninstalling a program using a third party uninstaller.  Thought that was the culprit.  Anyway I wasn't able to find anything helpful on the web that didn't cost money.  I knew my password was OK because I signed into Microsoft on another computer.  I updated my password for the sake of trying it and of course it did not help.  I ended up using the OneClick recovery feature.  I had very little data on the drive so I didn't lose anything I couldn't put back on.

After using the recovery I had to use my old password to sign into the computer until it updated.

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13 Posts

11-20-2012

Indy - Broad Ripple

45 Signins

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  • Posts: 13
  • Registered: ‎11-20-2012
  • Location: Indy - Broad Ripple
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  • Message 3 of 4

Re: Problems signing into yoga computer

2012-11-28, 5:44 AM

Out of curiosity what program did you uninstall that caused the issue for you madhatter7750?

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3 Posts

11-27-2012

Chalfont, pa

2 Signins

10 Page Views

  • Posts: 3
  • Registered: ‎11-27-2012
  • Location: Chalfont, pa
  • Views: 10
  • Message 4 of 4

Re: Problems signing into yoga computer

2012-11-28, 12:35 PM

Its interesting you say that because I uninstalled a security program becasue I had another one on the computer and the next day I had the problem.

 

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