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cpag1982
Paper Tape
Posts: 2
Registered: ‎10-08-2018
Location: US
Views: 306
Message 1 of 3

RENISTALL OS lenovo yoga 720-13IKB

The OS recovery file does not appear to be intact as it just goes to Boot Manager. I believe the child currUpted the OS that uses the computer for school. Where can I get the install file? I have tried holding power and pressing volume up button during startup. 

Social Support Agent
Social Support Agent
Posts: 192
Registered: ‎08-02-2018
Location: US
Views: 251
Message 2 of 3

Re: RENISTALL OS lenovo yoga 720-13IKB

Hi cpag1982,

 

Welcome to the community forums.

 

Could you try to access the Novo button and try to perform system recovery? You may check this link as a guide where you can see the Novo button:https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/yoga-series/yoga-720-13ikb-type-80x...

 

In case, still didn't work. You need to have a recovery media. You may check here on how to get one:https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/yoga-series/yoga-720-13ikb-type-80x... You can also call our phone support:https://pcsupport.lenovo.com/us/en/supportphonelist

 

Regards!



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cpag1982
Paper Tape
Posts: 2
Registered: ‎10-08-2018
Location: US
Views: 238
Message 3 of 3

Re: RENISTALL OS lenovo yoga 720-13IKB

I was able to find the Novo button shortly after I made the request. Thank you. It was a pin hile smaller than a paper clip, I was able to find it by the icon.

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