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GBMun
What's DOS?
Posts: 3
Registered: ‎02-13-2019
Location: AU
Views: 114
Message 1 of 2

Re: YOGA 730 Cracked Screen

Purchased a YOGA 730 as a school laptop. The screen cracked before the laptop was even taken out of the house despite being kept in a protective bag.

Purchased instead of a Surface Pro thinking it would be a stronger Product.

Crack was at the hinge with a section of the screen falling out.

 

Have been told this is not a warranty issue even though it appears to be a common issue based on these forums.

 

Very upset by the quality of the product in terms on design.

Very expensive considering it cracked after 2 weeks.

GBMun
What's DOS?
Posts: 3
Registered: ‎02-13-2019
Location: AU
Views: 99
Message 2 of 2

Re: YOGA 730 Cracked Screen

Was told that the assesement of the warranty was done by photos and the product has not even been sent to the manufacturer.

 

Is this common practice.

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