07-28-2014 04:56 AM
I chose not to return, because I had seen how so many other people could not successfully return theirs. Apparently, this is a warranty problem, so you get routed to Lenovo's service department, who keeps your laptop for a month and then sends it back to you with nothing fixed. It is as though someone opens it up, says, "nothing's wrong here" and mails it back.
A new development on my particular laptop's sound: opening and closing the lid. I will be watching a tv show through the use of the speakers (not headphones), and sound will shut off without any warning (presumably, the laptop sends the sound to the 3.5mm jack even though nothing has been plugged in). I just close my lid a little bit, and the sound comes back on. That is obviously a hardware problem. Lenovo has told people for months that it is a software issue, and that's why they're not responsible (it's supposed to be RealTek's fault). Well, Lenovo is clearly avoiding the fact that they really screwed the pooch on this one. I also wouldn't be able to recommend a Lenovo to any of my loved ones in clear conscience.
07-28-2014 10:54 AM
Back in January I posted: "Someone else suggested uninstalling the Realtek driver, so that is what I did just now. The uninstall asked to reboot, and now my sound is working again without having to adjust any other settings."
If you're still having problems with the sound, have you tried uninstalling the Realtek driver? I have had no problems at all since then. The simplest solutions are usually the best...
07-28-2014 02:08 PM
Yes. I have already uninstalled the driver, and it did not work for me. I've tried everything suggested on this forum with the exception of electrical contact cleaner. I may do that soon but I would have to buy some cleaner first.
08-02-2014 05:15 PM
same here. Tried everything, including the contact cleaner which I bought earlier today. didn't help. Only option left would be to find a switch in the register to manually switch the speaker / headphone... I have looked a little bit into this but it's far beyond my circle of competence so gave up quickly.
As mentioned before, others seem to have been successfull with Regedit on different laptops... Any Guru around here willing to give it a try?
08-05-2014 09:35 PM
breaking news... after having desperatly tried everything, I managed to get my speakers to work again: I was playing with a small stick (a small piece of paper rolled tightly) inside the jack plug ; it triggered something and now the speakers seem fairly stable... more stable than ever before (I had managed to get them to work before by tapping, pressing, folding ... but always temporarily). Would the switch be somehow mechanical?
FYI, I also changed a registry entry : enabledynamicdevices, which I set to zero (not sure that had any incidence at all - it didn't have any material impact before the the stick operation).
Wasted so much time on this and am so relieved now... hope it will last!! Will keep you posted if it fails again... Good luck with yours.
09-04-2014 09:22 PM
We purchased an Yoga 2 6 months ago, and we're experiencing the same issue where the headset jack is always "on" and we can't get the speakers to play. Tried the plugging in/out, and drivers. We're stuck w/ the headsets for now, at least we have that for sound.
We can still use bluetooth as well. But it would be nice to not have to have an external speaker for what we paid for this. Otherwise, we're happy with the product.
If there's a fix, or recall, I'll be waiting. Entering this because the Lenovo rep said there weren't that many reports.
09-04-2014 09:37 PM
09-04-2014 11:43 PM