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4 Posts

10-19-2014

USA

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  • Message 101 of 196

Re: Yoga 2 pro sound problem

2014-10-19, 15:24 PM

nah doesnt help at all. i've dl realtek driver. also doesnt work. this laptop is giving me a lot of problems

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1725 Posts

08-14-2011

USA

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  • Message 102 of 196

Re: Yoga 2 pro sound problem

2014-10-19, 15:39 PM

Yeah, it is a hardware problem. Shy of lubrication inside the jack, I doubt it can be fixed. Best to go through warranty. To bad Lenovo won't fix this outside of warranty, via a recall.

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1609 Posts

09-16-2014

United States of America

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Re: Yoga 2 pro sound problem

2014-10-21, 11:42 AM

Is there anyone who would be willing to let me borrow their machine for testing? I'd like to get a Yoga 2 Pro experiencing these issues in front of my next level support so they can come up with a fix. (Lenovo would handle shipping both ways.)

 

Please PM me if you would be willing to help.

 

Thank you,

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4 Posts

09-26-2014

boston

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  • Message 104 of 196

Re: Yoga 2 pro sound problem

2014-10-22, 1:04 AM

wrote:

Is there anyone who would be willing to let me borrow their machine for testing? I'd like to get a Yoga 2 Pro experiencing these issues in front of my next level support so they can come up with a fix. (Lenovo would handle shipping both ways.)

 

Please PM me if you would be willing to help.

 

Thank you,


HhHi Amy,
I'm glad someone at Lenovo woke up and smelled the coffee. I will be very glad to help you. Just a couple of questions:
1. How long is the testing going to take?
2. Will Lenovo reimbruise me for the lost time on my (brand new 1250$ DEFECTED ) computer? will Lenovo supply a replacement while my computer is being tested?
As i assume that the answer to the last question is "no", you can assume that i will also say NO to Lenovo next time i buy a laptop.
Best,
Matan

 

 

 

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93 Posts

12-03-2010

United States of America

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  • Message 105 of 196

Re: Yoga 2 pro sound problem

2014-10-22, 1:11 AM

I found that pressing the W and L key at the same time, then unplugging the computer from power, then immediately closing the lid snapping your fingers three times and saying "I love you Lenovo", the sound seems to come back on.  I know that sounds weird but that generally works for me. 

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1609 Posts

09-16-2014

United States of America

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Re: Yoga 2 pro sound problem

2014-10-24, 12:59 PM

Still looking to borrow a machine. Please PM me.

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1609 Posts

09-16-2014

United States of America

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Re: Yoga 2 pro sound problem

2014-10-28, 21:02 PM

If you live in the US and your Yoga 2 Pro is experiencing the issue described in this thread, and you were on the fence about allowing me to borrow your Yoga 2 Pro... I have an offer to make.

 

I will send you a Lenovo cookie (don't eat it - tastes bad) and a Lenovo twisty keyboard/display cleaner thingy as seen in the photo below.

 

This is an issue I want to see fixed for everyone, I just need one Yoga 2 Pro with this issue to get the process started.

 

Thanks and PM me...

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8 Posts

05-21-2014

USA

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  • Message 108 of 196

Re: Yoga 2 pro sound problem

2014-10-28, 21:37 PM

Tempting offer Amy, but I run my whole business off of this thing.  I love it to death (but hate the sounds it does not make).  I just can't part with it.

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2 Posts

10-30-2014

United States

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  • Message 109 of 196

Re: Yoga 2 pro sound problem

2014-10-30, 0:10 AM

Hi Amy,

 

I'm experiencing the sound issues on my yoga 2 pro.  I don't get any audio out of my speakers anymore, but it works fine through the headphones.  I am in the process of getting it repaired under warranty.  I have not yet sent the device in.  WIll it is expedite the repair time if I send it to you?

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1609 Posts

09-16-2014

United States of America

3048 Signins

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  • Message 110 of 196

Re: Yoga 2 pro sound problem

2014-10-31, 0:16 AM

Nicksubs,

 

I was actually looking for a Yoga 2 Pro with a headset port problem.

 

When you get yours back, please let us know what actions were taken on it, and if they were successful.

 

Thanks,

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