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walkernewberg
What's DOS?
Posts: 4
Registered: ‎07-25-2014
Location: portland oregon
Views: 851
Message 80 of 191

Re: Yoga 2 pro sound problem

I returned mine and they fixed the problem . They didnt tell me any
hardware was replaced. Its so unprofessional of Lenovo to let this issue
fester. I cannot recommend a Lenovo computer to anyone.

Former Employee
Posts: 1,664
Registered: ‎09-16-2014
Location: US
Views: 1,072
Message 81 of 191

Re: Yoga 2 pro sound problem

All,

 

Taking a fresh look at these reports of Yoga audio issues and I'd like to identify a permanant fix.

 

A new Realtek driver 6.0.1.7058 was released on 8/12/14 at http://support.lenovo.com/us/en/products/laptops-and-netbooks/yoga-series/yoga-2-pro-lenovo/downloa...

 

Can you chime in if you upgraded to this version and you're still having issues?

 

Thanks,

guilhermefranco
What's DOS?
Posts: 6
Registered: ‎09-19-2014
Location: Brazil
Views: 1,066
Message 82 of 191

Re: Yoga 2 pro sound problem

Hi Amy,

I did upgrade to this version, but the problem was not solved.

Thank you.
qwert333
What's DOS?
Posts: 2
Registered: ‎09-18-2014
Location: Canada
Views: 1,057
Message 83 of 191

Re: Yoga 2 pro sound problem

I did upgrade too and it didn't help either.

Rhandy
Paper Tape
Posts: 1
Registered: ‎09-25-2014
Location: 147 John Street, DeKalb, Illinois
Views: 1,017
Message 84 of 191

Re: Yoga 2 pro sound problem

I have this same problem too, since week # 2 of having this laptop, also have a problem with the Video driver, the resolution is too small and some menu or options of programs like SQL, Adobe Photoshop or similar small icon tools are diminute. 

guilhermefranco
What's DOS?
Posts: 6
Registered: ‎09-19-2014
Location: Brazil
Views: 1,016
Message 85 of 191

Re: Yoga 2 pro sound problem

Hi Rhandy,

Yes, the sound issue is annoying (mine started after 10 months of the
purchase). Initially it would fade in/out but now the speakers are not
working anymore

About the resolution issue, it is not a video driver problem (the
resolution of the yoga 2 is simply very high and some softwares doesn't
play nicely with it).

It helps if you right click on your desktop, select screen resolution and
then click on "make text and other items larger or smaller". Change the
slider to Larger.

Even with this, some softwares doesn't look nice (mainly Java programs and
other old, non high-dpi compatible)

matan
Paper Tape
Posts: 4
Registered: ‎09-26-2014
Location: boston
Views: 988
Message 86 of 191

Re: Yoga 2 pro sound problem

Hi,

 

I bought my yoga 2 pro a month ago. 2 days ago it decided that the headphones are always plugged in even if they aren't. So now no sound in speakers. Tried everything on this forum. Nothing solves this problem.  Clearly this is not a driver issue. THIS IS A DISGRACE!!!

 

Please provide a rapid solution to this problem, or compensate your clients for buying a defected product.

I am currently at a graduate school, and I WILL MAKE SURE everyone knows about this issue and take it into account in their decision making process of buying a new laptop.

 

Best,

 

Matan

rem4rk4ble
Paper Tape
Posts: 3
Registered: ‎09-09-2014
Location: The Netherlands
Views: 923
Message 87 of 191

Re: Yoga 2 pro sound problem

Hi Amy,

I did the upgrade and it did NOT resolve the issue.

I'm amazed that lenovo is not recalling these laptops since it clearly is a hardware related issue: a crappy 3.5mm audio jack port.

matan
Paper Tape
Posts: 4
Registered: ‎09-26-2014
Location: boston
Views: 917
Message 88 of 191

Re: Yoga 2 pro sound problem

 

What a joke this is.

 

Brand new computer. And can't listen to sounds.

 

I really had a hard time choosing a computer for school. Next time it's gonna be much easier:

 

simply AVOID LENOVO AT ALL COSTS

galgalatz
What's DOS?
Posts: 1
Registered: ‎10-12-2014
Location: Israel
Views: 778
Message 89 of 191

Re: Yoga 2 pro sound problem

I found a weird solution to this problem but it seems to work for me...

I listen to music with heaadphones since the speakers don't work....but then I put the computer to sleep with the headphones still connected. Then, if turning the computer back on again in tablet mode with the headphones still conneccted the speakers work again ...

 

It's a bit messy but it seems to work! 

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