English Community

Lenovo NotebooksLenovo Yoga Series Notebooks
All Forum Topics
Options

1 Posts

02-05-2019

US

5 Signins

71 Page Views

  • Posts: 1
  • Registered: ‎02-05-2019
  • Location: US
  • Views: 71
  • Message 1 of 2

Result Code: WMB0000F00008-UO7W1H

2019-02-05, 17:36 PM

So, this happened quite a ways back but I am now finally fed up with it. So my usb ports have not be reading the devices in them. According to USBDeview, my USB 3.0 hub is register as unknown, has no device id, no info, no power, nothing really except for bare details. It also is spamming the message that a USB port has exceeded it's power limits or isn't getting enough and it can get real annoying. Currently, I have a Yoga 900-13isk2. I love this computer but for what is costed... I feel like the support team could care less. Anywho, I also work in IT and I am trying to figure out in the first place:

 

A: What does this result code mean in hopefully in-depth details.

 

B: Why would the USB controller be recognized, connected, but be unable to read devices and detect it's information.

 

C: What are the ways to fix this error and allow the usage of the USB ports again

 

 

Reply
Options

1815 Posts

08-02-2018

US

697 Signins

10126 Page Views

  • Posts: 1815
  • Registered: ‎08-02-2018
  • Location: US
  • Views: 10126
  • Message 2 of 2

Re: Result Code: WMB0000F00008-UO7W1H

2019-03-05, 22:35 PM

Hi Archynoid! Welcome to our forums community. USBDeview was not created by Lenovo so there is no way for us to translate the result of the test. You can try using the Lenovo Vantage app. Run the update then check the hardware test. If it's missing on your laptop, you can get the app here: https://www.microsoft.com/en-us/p/lenovo-vantage/9wzdncrfj4mv

 

You can try a bootable drive and check under BIOS if it recognizes. If not, under Device manager go to View tab then click on Show Hidden Devices. Check the error code before uninstalling the driver. Update us how it goes.



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save