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05-08-2018

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Result Code WWB008000-RN8ZXK

2018-05-08, 18:04 PM

I recently ran a self test using Lenovo Vantage and got the result code in the topic header on my Yoga 720 13IKB (81C3).

The result code is paired with a red triangle so I figured something is wrong.

The result code is from the USB test. The laptop was last updated the 7th of May 2018 and all known driver updates are installed.

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Re: Result Code WWB008000-RN8ZXK

2018-05-09, 15:06 PM

Hi OleBinders,

 

Welcome to the Community Forums.

 

Would you actually have a functionality issue with the USB ports?

 

The error code shows 000 value that may say test invalid or not available similar to those values that can simply be ignored as false positive. If there are anything plugged in the ports, re run the test with devices not connected and then try it with a device connected.

 

Update us how it goes.

 

Regards

 



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