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NimeshLuhana
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Posts: 5
Registered: ‎11-20-2017
Location: US
Views: 1,895
Message 1 of 9

SSD mentioned as storage but received eMMC on Lenovo Yoga 310 11|AP

Hi,

I recently purchased a Yoga 310 11|AP. The device has a bad performance even if I use it for just internet browsing or word processing. I can see the storage type mentioned on the box pack is 32GB SSD, but it has an eMMC type storage, whose performance level compared to a SSD is very low.

 

Kindly let me know what can be done regarding this.

 

Thanks. 

Sr Support Specialist
Posts: 7,619
Registered: ‎11-30-2015
Location: PH
Views: 1,860
Message 2 of 9

Re: SSD mentioned as storage but received eMMC on Lenovo Yoga 310 11|AP

Hi NimeshLuhana,

 

Welcome to the Community Forums.

 

The Yoga 310 11 inch comes in different models each depending on the price as same goes with the specifications buyers would choose. Generic boxes may describe differently as the receipt and model/ machine number should be the reference for the package/parts you are purchasing.

 

Tech specs:

  • Some: 32GB eMMC
  • Some: 128GB SSD

If you originally commit to an SSD upon purchase then best to call the store and inform them so that available options would be offered to you. 

 

On a new machine windows updates and installation may be working on the background that can cause slow performance else hardware diagnostics can be a useful tool. On the software side, try to narrow down slow performance with this tips.

 

You may also call in technical support for assistance specially if there is a hardware error reported during the test.

 

Hope this helps answer your query.

Update us how it goes.

 

Regards



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NimeshLuhana
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Registered: ‎11-20-2017
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Views: 1,839
Message 3 of 9

Re: SSD mentioned as storage but received eMMC on Lenovo Yoga 310 11|AP

If you check the image attached, you can find a sticker on the box displaying "SSD:32G".

I can consider the box to be generic, but the sticker, if even that displays wrong info then how can one purchase something?

Kindly explain how this can be rectified.

Sr Support Specialist
Posts: 7,619
Registered: ‎11-30-2015
Location: PH
Views: 1,827
Message 4 of 9

Re: SSD mentioned as storage but received eMMC on Lenovo Yoga 310 11|AP

Hi NimeshLuhana,

 

Greetings.

 

Terminology used in printing can be inaccurate technically instead of storage but as always, when we buy things it would be the receipt and parts declared with it like the part number/ machine number of the purchased machine.

 

On the time of purchase, we first check on the specification of what we are to buy so we are ahead of the information of what we expect purchasing that specific part number.

 

If you feel that the part number you purchased do not have the pre expected specification you initially checked with the pricing, then you can call the store / sales department.

 

Hope this helps answer your query.

 

Regards



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NimeshLuhana
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Views: 1,791
Message 5 of 9

Re: SSD mentioned as storage but received eMMC on Lenovo Yoga 310 11|AP

I'll check about this with your local team. Meanwhile can you let me know if installing an SSD is possible on this laptop?

Sr Support Specialist
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Registered: ‎11-30-2015
Location: PH
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Message 6 of 9

Re: SSD mentioned as storage but received eMMC on Lenovo Yoga 310 11|AP

Hi NimeshLuhana,

 

Greetings.

 

As the eMMC most likely be soldered onboard, you can physically inspect for a Harddrive socket if available for SATA connection (electrically active). You may follow the guide described from the hardware manual here (page 34).

 

Try to place in an SATA drive initially or a SATA SSD if it can be detected in the BIOS.

 

Regards



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dunmain
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Posts: 1
Registered: ‎08-17-2018
Location: FR
Views: 950
Message 7 of 9

Re: SSD mentioned as storage but received eMMC on Lenovo Yoga 310 11|AP

Hi, I have also encountered this problem, but have been able to successfully overcome the problem by upgrading using a SSD drive. I purchased a Crucial SSD drive (250 Gb) from Micron, the installation kit and even the recommended screwdriver (total cost €89.65 EUR). I followed instructions on copying the existing drive onto the SSD and (on Youtube) how to open the computer. I partitioned the drive with about 100 Go for the operating system. I named this partition C:\Windows OS. Once the Lenova Yoga was open and I saw that the place for the hard drive was empty (the eMMc is apparently soldered on to the motherboard) I realized that I would also need a SSD connector cable. I purchased this from an eBay vendor (Lenovo Flex3 1120 1470 1570 Yoga 300 ref: 5C10J08424 SATA Hard Drive HDD Cable) for a further €13.27. With the cable in hand, I easily installed the drive and closed put the back onto the computer. To my surpise, when I booted up windows was functional and running off the new drive. No messing around was necessary. The real surprise is that the original eMMC based drive has completely disappeared. I don't know why, but I am delighted. The little machine is now working well and responding correctly.

Adir1234
What's DOS?
Posts: 1
Registered: ‎09-28-2018
Location: IL
Views: 722
Message 8 of 9

Re: SSD mentioned as storage but received eMMC on Lenovo Yoga 310 11|AP

Thanks dunmain for provifing such a long a detailed response.

I'm having same issue, bought Yoga 310 with 32GB eMMC it was completly miss on my side the disk is so small.

Could you provide more details how to connect the SATA Hard Drive HDD Cable, couldn't find any details on the web, my Yoga 310 have no SSD / HDD slot and it seems it must be solded into the mother board?

Best if you can provide a link you used or video of how to install the SATA Hard Drive HDD Cable.

Thanks!

zebono2
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Posts: 1
Registered: ‎11-15-2018
Location: AU
Views: 328
Message 9 of 9

Re: SSD mentioned as storage but received eMMC on Lenovo Yoga 310 11|AP

I have the same problem I have uninstalled everything I can and still don't have enough space to do a windows update

 

I can't find any sata ports to connect a hard drive

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