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5 Posts

07-10-2021

India

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Scratch on cover and wrist rest on Yoga 7i

2021-07-10, 8:32 AM

I recently bought a Yoga 7i less than 2 months ago and i've already started to notice cosmetic scratches on the cover and wrist rest. Anodised metal is supposed to be quite strong and i've been handling the machine with great care. I wanted to know if this is some sort of manufacturing problem with just my device or if this is a normal occurence.

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5652 Posts

11-04-2019

United States of America

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Re:Scratch on cover and wrist rest on Yoga 7i

2021-07-12, 13:24 PM

 

Hello @ Prats_Sriv!

 

Thanks for posting here at the Community Forums!

 

Just to ask, are you experiencing any performance related issue(s) on your Yoga 7 laptop?

 

Upon checking through the warranty agreement, cosmetic damage(s) aren't covered by the service contract itself and with that, we're also optimistic that the machine itself will not require any repairs or service.

 

You may click on this link to view the Lenovo Product Warranty and Other Agreements.

 

Thanks,

Adriel_Lenovo

Lenovo Support

 



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5 Posts

07-10-2021

India

3 Signins

75 Page Views

  • Posts: 5
  • Registered: ‎07-10-2021
  • Location: India
  • Views: 75
  • Message 3 of 4

Re:Scratch on cover and wrist rest on Yoga 7i

2021-07-12, 15:13 PM

No, I'm not experiencing any performance issue.

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43 Posts

07-27-2021

Brazil

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Re:Scratch on cover and wrist rest on Yoga 7i

2021-08-25, 22:04 PM

Can we all agree that Lenovo’s reply was a joke?

 

I’ve found this post because I’m also seeing cosmetic issues on my unit out of the box. 

I think this material is not durable. This looks like a generalized issue. 

 

Mine has micro-scratches out of the box. This is not supposed to happen. 

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