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gpm_kp
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Posts: 6
Registered: ‎10-01-2018
Location: AU
Views: 6,034
Message 1 of 7

Screen brightness not adjusting since driver change

On 31st Jan 2019 the screen driver was automatically updated. Since then, i can no longer adjust the screen brightness. Any suggestions?

 

screen snip device.jpg

Guru
Posts: 749
Registered: ‎01-04-2018
Location: US
Views: 6,000
Message 2 of 7

Re: Screen brightness not adjusting since driver change

If you've tried everything, then roll back your driver update. Go to device manager, display adapters, Intel(R) UHD Graphics 620, driver tab, then click roll back driver.

Let me know what happens.
gpm_kp
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Posts: 6
Registered: ‎10-01-2018
Location: AU
Views: 5,998
Message 3 of 7

Re: Screen brightness not adjusting since driver change

Unfortunately it was a scheduled driver replacement. There is no option to roll back and I do not know what the previous driver was.  

Guru
Posts: 749
Registered: ‎01-04-2018
Location: US
Views: 5,996
Message 4 of 7

Re: Screen brightness not adjusting since driver change

https://support.lenovo.com/us/en/

^ Scroll down to "Resources", click on "Get Downloads" under drivers and software, then type in your specific laptop, go to display, and download Lenovo's Intel drivers.
gpm_kp
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Posts: 6
Registered: ‎10-01-2018
Location: AU
Views: 5,973
Message 5 of 7

Re: Screen brightness not adjusting since driver change

Thanks so much, that did the trick! Still do not quite understand why the scheduled driver update put in a driver that did not quite work but all working beautifully now. Really appreciate your help!
Guru
Posts: 749
Registered: ‎01-04-2018
Location: US
Views: 5,950
Message 6 of 7

Re: Screen brightness not adjusting since driver change

No problem, glad it worked. Hopefully, it wont update to that driver again.
johnn1949
What's DOS?
Posts: 1
Registered: ‎12-09-2014
Location: US
Views: 3,372
Message 7 of 7

Re: Screen brightness not adjusting since driver change

Sorry If you have intel this works

 

this is the only driver that I can find that screen brightness works.

win64_25.20.100.6373

 You need to set lenovo vantage and  windows update  to not update drivers automatically.

If you are stuck brightness always works for a while if you restart.

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