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mizzeli
Paper Tape
Posts: 4
Registered: ‎08-07-2017
Location: FI
Views: 11,446
Message 1 of 7

Screen brightness not adjusting

Hi!

 

My Lenovo Yoga 710 14-IKB is now stuck on medium brightness and I can´t change it. I have tried to disable and enable generic PhP drivers and rebooting. Brightness adjusting was working fine 3 hours ago but now when I booted up my laptop, it wasn´t working.

Retired Support Specialist
Posts: 182
Registered: ‎07-19-2017
Location: IN
Views: 11,420
Message 2 of 7

Re: Screen brightness not adjusting

 

Hi Mizzeli,

 

Welcome to Lenovo Community! And happy to have you here.

 

Please go through this referral link from Lenovo forums, which would help you in resolving the issue.

 

Hope this helps. Let us know how you get on.

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,

Rameez

 

Tap that kudos button if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

mizzeli
Paper Tape
Posts: 4
Registered: ‎08-07-2017
Location: FI
Views: 11,402
Message 3 of 7

Re: Screen brightness not adjusting

Hi!

 

Couldn´t get it to work. Any other suggestions?

Retired Support Specialist
Posts: 182
Registered: ‎07-19-2017
Location: IN
Views: 11,395
Message 4 of 7

Re: Screen brightness not adjusting

Hi Mizzeli,

 

Thanks for replying.

 

Please go through this link from the Lenovo forums.

Hope this helps. Let us know how you get on.

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,

Rameez

 

Tap that kudos button if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

mizzeli
Paper Tape
Posts: 4
Registered: ‎08-07-2017
Location: FI
Views: 11,366
Message 5 of 7

Re: Screen brightness not adjusting

I fixed it! I had an BIOS update on Lenovo Companion and updated it and I can now adjust the brightness again. 

Retired Support Specialist
Posts: 182
Registered: ‎07-19-2017
Location: IN
Views: 11,398
Message 6 of 7

Re: Screen brightness not adjusting

Hi,

  

Thank you for the reply.

 

we are happy to know that the issue is fixed after you updated the BIOS and now you are able to adjust the screen brightness.

 

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,

Rameez

ZevikNadlac
Paper Tape
Posts: 2
Registered: ‎08-28-2018
Location: IL
Views: 2,573
Message 7 of 7

Re: Screen brightness not adjusting

I encountered the same problem, I called the support and they asked me to press for 20 seconds on the computer power button, the computer restarted and everything worked out.
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